Netduma Fraser

The Congestion Control aspect is codel & our own proprietary algorithm I believe

It just affects how you connect to people but as most games use servers now, even for chatting this is less of an issue. If you do play with people frequently and you do notice issues connecting to not having an Open NAT may be the issue. For example if you both have a moderate NAT.

Click where I circled in your image to see it

If you click on the arrow for the ping part, does it show the ping method as direct or traced? I suspect based on everything you mentioned it will be traced which then makes sense. Again the server isn't responding to a direct ping so as a backup it tries to do a trace to the server but as it won't respond it will take the last ping response and display it to you. The hope is it will be somewhat close to what it is but that doesn't always happen.

We can't do anything about that necessarily, if they don't want to connect you to those other servers for whatever reason they won't. Could be they're only used in times of heavy load, when other servers are down etc

Yeah it can happen a lot. That's good if you're getting a lower ping though correct?

Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client See if it is any better then.

Not all games respond to pings so that can happen, in which case it's better to then look at the ping in game instead

Port forwarding/triggering is really only required for NAT purposes, it won't specifically improve your connection to the game.

If you're playing on console your device should be added with the games console service, not specifically a game. However, it's just a name inconsistency, it will work the same for 26, thanks for the report though!

Great to hear and thanks for the ID!

Make sure to add that specific Ireland server to your allow list, if you could also provide the ID for it we can add it to the global whitelist

I've given you Early Access, the features I mentioned above are not yet included https://forum.netduma.com/forum/151-netduma-r3-early-access/

As above this was an issue that should be resolved now. I've given you Early Access so you can upgrade to the firmware there in case the advice above doesn't help https://forum.netduma.com/forum/151-netduma-r3-early-access/

The only thing you'll lose by not using the DMZ is having an Open NAT but in my opinion people put too high of an importance on this as all it does is affect how you connect to people but as most games use servers now, even for chatting this is less of an issue. If you do play with people frequently and you do notice issues connecting to them that will be the issue. It doesn't really make sense why the ping would be so erratic using it, unless you just need to fine tune Congestion Control.

It's likely that the router upgraded itself to the latest public version - you can disable auto update on the firmware update page so you'll need to go back to the beta firmware to be on the latest DumaOS version. The physical setup is good, you've done that correctly. The QoS setup looks fine but I'd suggest using Bandwidth Allocation in the device mode instead. I don't know just from the Congestion Control percentages if that's good for your connection or not, it's something you'll need to monitor and tinker with yourself. For consoles don't pick the specific game on the Geo-Filter, just select manual and it should add with the Games Console service. Fortnite is a weird one as it only tries to connect you to a server when it's actually loading you in to the pre-game run around lobby area & so that's the only time the router can block it which may result in a longer wait to get returned to the game search lobby. It may be faster to toggle filtering mode off, search, wait to see where it shows on the map/what it pings & then quit if needed and re-search until you get the server you want. The DMZ is fine, you don't need to get a new router specifically to have a modem mode option.

It's tied to the cookies in your browser so if you have the browser set to clear cache/cookies every time you close the browser or tab for example then it will show you the tour each time. Ensure cache/cookies persist for the interface and once completed shouldn't show again

We've just responded to your email. If you're getting that low a ping and you're still having trouble then it's not the Geo-Filter you need necessarily, though you can block any of the bad servers when you come across them and in theory the more you do that the better it will be. You can't filter between the servers in your country as they'll be located in the same place but you can block any bad ones you play on.

It's no longer needed as the latest XR1000 public firmware version includes DumaOS 3.3

Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings. Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

No it doesn't, it's a DumaOS 4 feature only so only available on the R3 and the R2 in Early Access

Good to hear, thanks for the ID, I'll pass it on!

I've given you Early Access so you can upgrade to that and see if it helps: https://forum.netduma.com/forum/151-netduma-r3-early-access/ Does it get past that message or you mean it stays on that forever unless you reboot? Check the Geo-Filter map (fully zoomed out) when it happens, there is likely a blocked icon on the map, if you add that to your allow list it should stop it happening - you may need to do it a few times after that to ensure you catch all the servers responsible. If you then provide the IDs of those servers we can add them to the whitelist.

Good to hear! As above, they can be unreliable at the moment, so setting manually would be best. Speedtest.net once for your full speed or just enter what you pay for if you know you get that. Then start with 70% for Download/upload for Congestion Control (Ping Optimizer > Advanced) and experiment from there to find what works best for you.

Do a factory reset from the interface, close the interface/tab, wait 5 minutes then access, go through Setup and see if it continues please