jorgelcd

Good afternoon. Did you manage to get access?Is there any estimate of when they'll be able to access it?

I set up the DMZ on my ISP's router pointing to the Netduma's WAN port and ran the remote access command; could you please try accessing it?

Is there any way we can communicate in real time to carry out this procedure? I think it will be more difficult to do it by posting on the forum.

"I identified from the logs that the antijitter module causes a kernel panic (BUG: spinlock bad magic) at approximately 62 seconds after boot on kernel 4.14.156, causing the router to reboot in a loop. The connection window is too short (~90 seconds) for a remote upgrade to complete successfully. Please advise on an alternative recovery method."

Good morning. I have a question: even if it loses connection every minute, will the remote connection you told me to run still work? Shouldn't the connection be stable for you to be able to access it? I work in networking and I'm almost certain you won't be able to access it. The router has a problem with the kernel; it's constantly intermittent.

Thank you. I'll be waiting.

I was able to execute the command you sent. Now the connection doesn't take very long, because he keeps losing the connection all the time.

Good evening. Any news regarding access?

I tried to run the command you were envious of, but it seems it wasn't successful. Please attach a screenshot after running the command. I have a PC connected to it; if you need access to it to try something, I can give you access. I just need you to tell me a preferred time in Brasilia so I can assist you.

No, I can't access anything.

Good morning. I unplugged it for more than 24 hours and accessed it through the link you sent. Attached are screenshots showing the connection through the indicated link.

Good morning. I've tried all possible procedures, cleared the browser, changed browsers, tried resetting using the reset button, and had no success. I analyzed the log generated by the device using Claude's AI, and it gave me the following diagnoses: The log reveals two main problems: 1. Kernel Panic / Spinlock BUG (critical) kern.emerg: BUG: spinlock bad magic on CPU#0, insmod/5239 The anti-jitter module is attempting to load and corrupting the kernel upon initialization. This often happens after an unsuccessful factory reset—the configuration partition was wiped, but the kernel modules remained in an inconsistent state. 2. HybridVPN not registered with dnsmasq The hybridvpn service fails to register with the internal bus (ubus), causing hundreds of looping errors. This crashes the DumaOS interface. I think the only way to solve this is if there's a way to recover NetDumas, because other than that I can't see any other solution. It doesn't load anything, it gets stuck in a loop and keeps losing connection.

The page won't load the option to apply the firmware. I click on any option and the page doesn't load. There's no way for me to apply firmware. It seems there's no way to do it anymore.😔

I tried resetting it by holding the button for 30 seconds while it was on, without success. Then I turned it off, held the reset button and plugged it back in, holding it for 30 seconds, but it doesn't respond to anything, neither network nor web interface. I tried accessing it through the indicated support page(http://192.168.77.1/dumaweb#!/support) without success. After a minute and a half of being on, all the lights go out and it restarts, in an infinite loop. WhatsApp Video 2026-06-10 at 19.59.13.mp4

Good morning. I did it the way you said. I turned on the device and waited 4 minutes to try to access it. But the equipment is intermittent, like it's restarting. How am I going to update it if I can't access the settings that give me the option to update or do a factory reset? Everything indicates that a recovery needs to be done. Is it possible to do this on Netdumas?