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Everything posted by Netduma Fraser
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If you're getting it without the R3 then yes the issue would be somewhere else unfortunately
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NEW R3 FIRMWARE - DumaOS 4.0.540
Netduma Fraser replied to Netduma Alex's topic in Netduma R3 Support
It may have needed a reboot to clear up memory for the update but glad you were able to update -
Would you be able to get the ISP to extend your public IP lease time? I'd say ask them for a static public IP but they'd very likely charge you for that
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It's possible, is it on a surface where the vents would have some airflow?
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It seems to be renewing the public IP a lot, what is the model of the modem/router the R2 is connected to and how have you set that to ensure all traffic flows to the R2? E.g R2 in its DMZ, modem/bridge mode
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Did you reboot before getting the log? I can see the WiFi restarted but it looks like the whole router restarted so I would expect it to see that there
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They're authentication servers so they need to be allowed for you to get games, that's why you couldn't get any when blocked. They don't negatively impact your game experience. You can put the PS5 in the DMZ if you wish. I would suggest reserving an IP for it, otherwise if the PS5 IP changes then the DMZ would be invalid and you'd have to set it again, would save time this way.
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NEW XR500 BETA FIRMWARE: 3.3.535
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
No because that is part of the NG software side, we don't have access to that code unfortunately This is the latest version that has the most features/updates -
You can't have the DMZ set and then port forwarding done as they're conflicting instructions. As long as UPnP is enabled both consoles should get the ports open that they need without causing issues for each other. Each console can still have a static IP.
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Try these suggestions: Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _
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QOS UPLOAD NOT WORKING
Netduma Fraser replied to Seomos17's topic in NETGEAR Nighthawk Support (XR range)
This error is usually due to the browser forcing a connection to the interface via HTTPS rather than HTTP (e.g. Chrome, Safari etc), so using a different browser/disabling force HTTPS/adding an exception for the interface should resolve it. Otherwise a browser based Adblocker can cause it. What do you mean most games don't show up on classified games exactly? How have you added your device to the Geo-Filter, can you provide a screenshot? -
Le Geofilter ne marche pas : Quid de Hybrid VPN ?
Netduma Fraser replied to BiTTrigger's topic in Netduma R3 Support
Whatever VPN you use they have to provide you with an OpenVPN or Wireguard configuration file in order for you to use it with the router. You can specify what you want the VPN to apply to yes. It's not very useful no and may not work correctly. -
It doesn't make sense how the network would physically make the game crash, it just wouldn't connect. Does it work when directly connected to your existing ISP modem/router?
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Not Upload Firmware, Invalid Firmware...
Netduma Fraser replied to Erick Paiz's topic in Netduma R2 Support
Okay thanks, I'll come back to you when they've attempted the update -
Do this: Quit the application/game/client completely Remove device from the Geo-Filter (all the ones you've added) Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client It will then work better, you also won't need to add it for multiple games, it will just apply to them all.
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That would be the main thing affecting it so I'm not sure there is anything on the frontend you could change to get it working. When you say crash, is it at the point where it tries to connect to the internet? You said it works via a hotspot but does it work when directly connected to your existing ISP modem/router?
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Not Upload Firmware, Invalid Firmware...
Netduma Fraser replied to Erick Paiz's topic in Netduma R2 Support
Okay thank you, factory reset then as soon as you can try upgrading to .179 If that doesn't work: If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R2 (found in System Information) and enter it into the DMZ function on the ISP modem/router. Disable IPv6 in LAN/WAN on the R2 and enable remote support in Settings. Then post back here from a device connected to the R2 when you've done that and we'll get a dev to try and force an upgrade through on Monday. -
Ping Heatmap not working
Netduma Fraser replied to ASD4157's topic in NETGEAR Nighthawk Support (XR range)
It automatically pings the game server for you or doesn't, if it doesn't and you want to see the ping then you'd have to click the server/icon on the map manually -
Not Upload Firmware, Invalid Firmware...
Netduma Fraser replied to Erick Paiz's topic in Netduma R2 Support
Could you provide a screenshot of the System Information page please? -
Disable BI in Settings > Troubleshooting > Advanced > Developer Options then check again, if not, disable SmartBOOST fully from its menu