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Posts
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Joined
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Everything posted by Netduma Fraser
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Ping heatmap not working for black ops 7
Netduma Fraser replied to truck0331's topic in Call of Duty Support
Yes try without filtering enabled but so you can still see the icons on the map -
NEW R3 FIRMWARE - DumaOS 4.0.540
Netduma Fraser replied to Netduma Alex's topic in Netduma R3 Support
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NEW R3 FIRMWARE - DumaOS 4.0.540
Netduma Fraser replied to Netduma Alex's topic in Netduma R3 Support
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If the main issue now is being unable to get a game through the R1 then some people have mentioned this before - they concluded it was due to the cloud - with the Geo-Filter disabled though this shouldn't be an issue but I had someone say they're having it the other day too and nothing we tried could help. It would require a firmware update but it is unlikely now given the age and it has been many years since we've updated it.
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NEW R3 FIRMWARE - DumaOS 4.0.540
Netduma Fraser replied to Netduma Alex's topic in Netduma R3 Support
Early Access yeah, added: https://forum.netduma.com/forum/151-netduma-r3-early-access/ -
Good to hear, do keep us updated if it worsens
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Game servers don't always respond to pings which is why you'll see that, it's not specifically indicative of being a bad server as it doesn't impact the connection quality. What ping are you getting to the servers on average?
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NEW R3 FIRMWARE - DumaOS 4.0.540
Netduma Fraser replied to Netduma Alex's topic in Netduma R3 Support
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It wouldn't pick up more servers necessarily but it should improve overall
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That will take you to the XR router page
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Unable to connect to US servers since BO7 release
Netduma Fraser replied to pdoidy30's topic in Netduma R3 Support
I would say that's high enough that it's probably hitting that limit. There isn't a router reason why it isn't connecting you to those servers so it's not something we can fix necessarily, forcing servers that high also isn't the purpose of the router -
Just use routerlogin.net and it will allow you to access
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Ping heatmap not working for black ops 7
Netduma Fraser replied to truck0331's topic in Call of Duty Support
Do you ever connect to it with filtering disabled but where you can still see servers on the map? -
Unable to connect to US servers since BO7 release
Netduma Fraser replied to pdoidy30's topic in Netduma R3 Support
It was here in an update to their Ricochet Anti-Cheat, I assume they're using a later version of it for BO7 so it likely still applies https://www.callofduty.com/patchnotes/2024/11/call-of-duty-bo6-warzone-season-01-patch-notes "Treyarch has delivered several updates to combat disruptive behavior, including: Enhanced AFK detections to battle against account boosting Adjusting ping thresholds to require players play matches in their region to cut down on VPN abuse" What was the ping you were getting to US servers? -
Unable to connect to US servers since BO7 release
Netduma Fraser replied to pdoidy30's topic in Netduma R3 Support
They did implement a ping limit to prevent people using VPNs to connect to far away servers which would also impact you trying with the Geo-Filter to force servers far away. Given where you're forcing it's reasonable you might hit that limit. However, you should also disable Geo-Latency & Ping Assist when trying to force servers. -
Cannot connect to US servers after BO7 integration
Netduma Fraser replied to JonRich2012's topic in Netduma R3 Support
Good to hear, thanks for the update! -
support Low speeds on Ethernet and Wifi despite updates.
Netduma Fraser replied to BigPapyto's topic in Netduma R3 Support
Good to hear! I think it's a pure modem so you can ignore that part -
Cannot connect to US servers after BO7 integration
Netduma Fraser replied to JonRich2012's topic in Netduma R3 Support
You can't have the cloud yet then, the next cloud is rolling out so you should have it within the next few days -
support Low speeds on Ethernet and Wifi despite updates.
Netduma Fraser replied to BigPapyto's topic in Netduma R3 Support
When it happens again, connect directly to your modem and see if the same issue happens. It may seem counterintuitive but set Congestion Control to 70% for download & upload and see if it happens again -
support Low speeds on Ethernet and Wifi despite updates.
Netduma Fraser replied to BigPapyto's topic in Netduma R3 Support
What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? -
Cannot connect to US servers after BO7 integration
Netduma Fraser replied to JonRich2012's topic in Netduma R3 Support
That sounds a bit different, are you in the EU trying to force US servers? Can you provide a screenshot of what you see when you get a game outside your radius please? -
Ping heatmap not working for black ops 7
Netduma Fraser replied to truck0331's topic in Call of Duty Support
Good to hear, thanks for the update! -
Rapps not loading XR500
Netduma Fraser replied to JMonica's topic in NETGEAR Nighthawk Support (XR range)
You made one topic which I replied to within a few hours and then you never replied again so we can't know you're still experiencing an issue if you don't tell us. It sounds like you've tried to get support from NTGR this whole time and not had any success but then have ranted here instead which would have been the better place to get support considering we made DumaOS and NTGR didn't. Either way, glad you've got some relief now, we're still happy to help if you want it.
