Netduma Fraser

Could you provide some more information please? What are the speeds you pay for, what are you getting, how are you testing etc?

Can you provide a screenshot of the HybridVPN page please? You won't get an Open NAT when using a VPN, that is normal

We did push an update the next day, resync the cloud and see if they appear now please

Could you provide the config you're using please? It may need to be adjusted. Did the config you were using work on the previous firmware with no issues?

Try this: Quit game back to the console dashboard Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up game Then see if it works better.

Try a different web browser/in an incognito window and see if it allows you to then please

Not sure if it is possible but if your ISP doesn't support IPv6 then you could try auto config as it wouldn't be able to do it for the WAN but should allow for LAN

Yes that's right

QoS would still work but it's effectiveness would dwindle the less devices are connected to it, ideally ALL devices should be connected behind the R2. Geo-Filter will work if the console is directly connected to the R2. Right so it has to be modem > mesh otherwise you lose 2/3 of your WiFi ability really? Is there any way the pods can connect to the R2 wireless without the router pod being used? You'd lose 1/3 of your mesh ability but you would then gain the R2 WiFi so that might be the best option to retain all the features.

Whatever works best for you is what you should use, every home network is different so there is no one size fits all approach, we have our recommendations which generally work for most but to get the ideal settings for you experimentation is key

You can only enable LAN IPv6 by enabling IPv6 overall on that page

So it doesn't ask you for your address or you enter it and it doesn't set?

IPv6 is disabled by default on XR routers, you can enable it in Settings > Advanced Settings

So when you click this icon then click on the map, what happens?

That's a fair point, it's certainly something we can look into!

Are you trying to type the address in? If so set it manually by selecting the option to click on the map, does that work?

Interesting, the link is fine so no foul play there but if you get it again please show a screenshot of the popup with the link

Gotcha, we are planning having multiple Geo-Filters so I think that will achieve what you want!

Could you provide a screenshot of what you're seeing please?

You can basically do this using the polygon mode to draw areas and you can have multiple areas you want to filter!

Interesting, it could be the VPNs, do let us know your findings but I'm pretty sure there will be a pattern to it.

Did you do a factory reset after the upgrade? That's the most common reason this would occur after an upgrade.

You don't need the Traffic Controller rules for the consoles, it's more of a parental control feature so the rules you've added essentially aren't doing anything as it's already allowed, it could also be the reason why it doesn't appear Traffic Prioritization is working. Also remove the rules you've added on Traffic Prio, DumaOS Classified Games will prioritize it automatically. Thank you for the logs, they've been quite enlightening, is there a pattern to what you're doing on the internet at the time when you get a disconnect? As it appears you're getting a DoS attack every time you get disconnected. We could add those icons but technically the router doesn't actually see the AP, its transparent to it.

Let us know if your Traffic rule works better later! Okay so you can ignore the IPv6 address then that's fine. I think it will be the APs then as to why it's not able to properly detect whether the devices are online or not, does Traffic Prioritization still work for a device it thinks is offline? If you could grab the log from the System Information page when the disconnect happens I can look into it further.

No reason springs to mind immediately, especially given the router doesn't have the power to disable another device WiFi, do the APs have an interface with a log file you can look at? Otherwise could you provide the log from the System Information page on the R2 when it happens please?