Netduma Fraser

Hey, welcome to the forum! No there isn't, you will need to have a device connected to the R2 in order to access the interface, you could download the DumaOS app on your phone from the app store and use it that way (with the phone connected to R2 WiFi).

Are icons appearing on the Geo-Filter Map? Have you disabled Auto Ping?

Some games may block VPN connections, try a different server/config and see if that works

Some games may block VPN connections, try a different server/config and see if that works

Could you try on a different device please and see if you still get it?

That's definitely caused by HTTPS, Adblock or potentially an Anti-Virus if you have one installed on your PC, whitelisting the router interface address should resolve it

Does it occur when loading the page or after changing a specific setting?

Firefox can force HTTPS as well, here is how to disable it, try again after that please: https://support.mozilla.org/en-US/kb/https-only-prefs#w_enabledisable-https-only-mode

Connect to the WiFi again but try the default password, it's quite possible it has reset itself or is that what you tried already? Without setting the static IP, what IP does it give you?

Was just seeing whether there was anything set that may be causing this. If you do a Connection Benchmark test does that complete properly?

Okay so it's probably local congestion, the QoS settings you had before we asked you to disable fully weren't enabled properly so they wouldn't prevent that. Follow this guide and see if it improves after that please https://support.netduma.com/en/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos

So the modem, is it connected via ethernet to a box on the wall? If so can you instead plug the R2 straight into that box?

Have you set the DMZ or port forwarding on the R2 or set up Traffic Controller rules?

You said you used another router and had the same issue there so it's likely your modem is the cause here, are you able to bypass the modem completely?

If you're using a web browser Adblocker disable this, also your browser may be forcing the interface to use HTTPS so disable this and retry

You won't always see blocked servers and you won't see any players on the map unless you invite them into a party, the icon in your polygon will be the game server. Auto Ping Host just automatically pings the server you're playing on.

Are you using the Geo-Filter for the PS5? If so, disable that, does it resolve the disconnects? The console speed tests aren't always accurate, you'll be getting your full speed, it's probable Traffic Prioritization is prioritizing the Xbox and that's why you see less speed on the test.

Without an update it's not possible for us to change the feature, what is the issue you're having?

Copy the WAN IP on the R2 System Information page then access the hub interface and paste it into the DMZ, then re-try Ping Heatmap

Thanks for confirming, what is the model of the modem/router the R2 is connected to? How have you set that up to ensure an open connection through to the R2 if applicable?

Thanks, oftentimes this issue occurs when the internet port of the R2 is being used for a device instead of connecting the R2 to the modem, could you double check this?

Diventa spesso obsoleto poiché al momento cambiano frequentemente server, quindi dobbiamo eseguire aggiornamenti quotidianamente ma non dura a lungo. Stiamo esaminando una soluzione più permanente, ma non influirà sulla tua capacità di utilizzare il filtro geografico.

I would recommend using DMZ if you can for the moment, you may suffer some speed decreases if you use PPPoE on the R2 currently

Wow very lucky! You can do that, you'll still be able to use the Geo-Filter, QoS won't be as effective as it won't have control over the entire network. You'll need to put the R2 WAN IP in the DMZ of the modem so you can get an Open NAT.

You can keep up to date with all firmware progress here: https://support.netduma.com/en/support/solutions/articles/16000132677-dumaos-firmware-progress