Netduma Fraser

Adblock can and has in the past affected how the interface works, that is why I suggested to disable it - it doesn't necessarily show it is blocking anything to cause an issue. If your concern is with the Geo-Filter blocking OBS when set to console that can be resolved by adding anything blocked when using OBS to the allow list. I do understand what you're saying, I did mention that we will take a look at re-classifying/testing the game and then it can be detected as game traffic again. In the meantime it is my job to go through all troubleshooting possibilities to determine exactly what the issues are, if any can be resolved etc. Your concern is Fortnite understandably and I understand it was working but now isn't after an update, but you did try other games as well and they don't work either which indicates a wider issue (a Fortnite update would not affect other games and the console service uses ports so would show any connections within the set port range) - if they were specifically caused by the router not detecting game data then everyone would have the same problem. As such it indicates something on your side is not right and that is what I'm trying to get to the bottom of. If you believe that this can all be resolved by game data being re-classified and do not wish to conduct further troubleshooting until that has been done then I understand, the team have been informed and they'll test/re-classify as soon as they are able.

When set to use the Games Console service on the Geo-Filter or on Traffic Prioritization it doesn't need to specifically know that Fortnite is being played as it uses ports instead so they're separate issues really. I see you're using Adblocker in the web browser, can you disable/whitelist the interface please and then re-try the Geo-Filter? Have you made any changes to the network adapter on the PC? Are you using a VPN?

Invite a su amigo a su lobby/juego, busque en el mapa de geofiltros un ícono bloqueado. Haga clic en él, luego haga clic en Permitir en el panel de ping.

Access the XR1000 Interface Go to the System Information page Find "WAN IP" in the center of the page Copy the IP Access the SFR Interface Paste into IPv4 DMZ Disable IPv6 DMZ

El Geo-Filtro bloquea las conexiones, por lo tanto, es probable que esté bloqueando a su amigo, al agregarlo a la lista de permitidos del Geo-Filtro según la guía, podrá conectarse a ellos independientemente de la configuración de su Geo-Filtro.

Quiero decir que su dirección IP pública puede haber cambiado, por lo que es posible que deba agregarlos nuevamente a la lista de permitidos. ¿Está todo funcionando ahora?

Copy the WAN IP from the XR System Information page, put that in the IPv4 DMZ on the SFR, disable the IPv6 DMZ, then you don't have to do anything else. Also if you're using the DMZ on the XR you don't need the port forwarding rules, so I would recommend deleting those.

Es posible que su IP haya cambiado, por lo que deberá agregarlos nuevamente a la lista de permitidos

What about the Geo-Filter, is that still not showing any data? Are you using a switch/AP/extender to connect the devices to the router? What is the model of the modem/router the XR is connected to and how is that setup to allow an Open NAT to the XR?

Deberá agregarlos a su lista de permitidos, puede ver cómo hacerlo en la parte inferior de esta guía: https://support.netduma.com/en/support/solutions/articles/16000077072-dumaos-optimal-settings-guide-geo-filter

The basic setup needs to be updated so you'll need to use the Advanced Setup, get the OpenVPN file for the server you want to connect to then use that and see if that works please

Could you please re-upgrade to the same firmware, wait a few minutes then factory reset, wait a few minutes then access, go through the wizard and then check if it's working please

Sí, eso es mejor, deberías obtener juegos más rápidos y aún con un ping decente

Thank you so it does have a DMZ function, enable that, copy the WAN IP from the XR System Information page and put that in there.

It's only possible to flash the router in house, I would recommend either throwing it away unfortunately or selling on ebay as parts only and maybe you can recoup some of the cost

Very peculiar, could you check the IP on the PC itself - you can open command prompt and type ipconfig and press enter - then check the IP of the PC on the Device Manager on the router, do the IPs match?

Is the replacement working well? As we gave you a replacement then we believe the unit to be faulty and unrecoverable. If you wish to you could send the unit back to us and we could reflash it perhaps to see if it can work again and then we could use it as one of the many units we use in the office.

Did you get a replacement in the end? Where did you leave off in emails?

Deberá incluir más áreas; no creo que el área de Francia que ha incluido cubra un servidor. Una vez que tenga más servidores dentro de sus rangos, obtendrá juegos más rápidos. No podemos obligarte a acceder a un servidor que el juego no permite, siempre ha sido difícil, muchos jugadores españoles han tenido el mismo problema.

Disable UPnP would make it worse if that's the only option, could you provide a screenshot of the SFR interface please?

Debes cubrir 2-3 servidores para obtener un juego más rápido con un ping decente, cuanto más, mejor. Las horas pico son momentos en los que mucha gente estará en línea, p. después de que las personas hayan regresado a casa del trabajo/escuela y los fines de semana

It isn't possible to use TFTP with the R2, best to explain exactly the issue you're facing, no internet, no access etc, what you've done and we can go from there

El servidor español es notoriamente difícil de forzar (no estoy seguro de si está disponible todo el tiempo), si desea forzar, debe poner Ping Assist en 0. Puede ser más fácil durante las horas pico, pero de lo contrario sugeriría identificando algunos otros servidores cercanos que le brindarán una buena experiencia.

Glad to hear it, thanks for letting us know!

Have you put the XR WAN IP in the SFR DMZ? You will need to do that in order to get an Open NAT consistently.