Netduma Fraser

You can find it here: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/td-p/2071196/jump-to/first-unread-message

I responded in the previous post:

Try doing a download or stream on your device, then run Auto Setup, does it give you anything different? Reboot from the interface and then try to update as soon as you can. If that doesn't work then factory reset and try to factory reset asap. Great to hear that, thank you! Does Adblocker show it is blocking anything at all? I would suggest adjusting download on Congestion Control to see if you can get rid of that big spike. Thanks for the update that it doesn't work, I have asked the team for an update regarding this and will get back to you when I know more. I haven't seen anything like that on the R2 so far, seems to be exclusive to the R1. Can you provide a screenshot of your Adblocker page please? Great to hear that, thanks for the feedback!

Hey, welcome to the forum! Thanks for the heads up, we'll get that updated!

Since it's not specifically mentioned in the change log it's unlikely, but I'll check. Have you tried it? If you change some of the advanced options for auto setup do you get different results? It can also vary depending on the time of day.

Regarding the WiFi LED, this has never worked since we first started selling so no worries about that! Thanks for the heads up regarding the login details, I'll make a ticket. How many tests is it completing and what are your bandwidth speeds?

Are you using the details you set or the default admin / password ?

Did you do a factory reset after the upgrade?

Comme il n'est pas spécifiquement mentionné dans le journal des modifications, c'est peu probable, mais je vais vérifier. L'as tu essayé?

Thanks for letting us know, do you happen to have the IP or ID of the server? Don't worry if you don't.

Could you provide a screenshot of your Ping Heatmap results please?

Could you give the devices reserved IPs in LAN Settings on the router please, then on the devices forget the WiFi network, then reconnect and see if they're better then?

I think they have this option as well actually so do this please, go to WiFi settings then tap the gear icon next to the XR Wi-Fi name, go to MAC address type, select Use phone MAC, then turn OFF your device's Wi-Fi and then ON again and see if they're able to connect properly and that the disconnects stop.

What are the devices you're seeing this happen with, are the Apple devices or Windows 10 devices by any chance?

I would recommend so, make sure to do a factory reset after it has completed. We're improving upon that, let us know how it is!

What Ping Assist value did you set as it seems to be blocking every server

If you post that in the form we can get that moved. That's interesting, instead use Ping Assist with your location in the ocean and see if you can force that server. Turn off the game/console fully, make the Geo changes, wait 2 minutes then boot up and see if you can force it.

Yes the same version is available for the 450 - https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR450/td-p/2071197/jump-to/first-unread-message

I would recommend the beta .120 version personally as I feel that's the most stable so far

Is that the only reason you think it is the worst firmware so far? We've said previously the Ping Under Load needs to be improved - it doesn't mean you will necessarily get those spikes. You also need to adjust QoS to get a better result on that test. Also as we use the Google servers for the ping tests if you have a bad connection to them then it will be reflected there.

I've responded to your topic

Okay so we'll update that but in the mean time you'll need to get the files from HMA and then paste the contents into the advanced section of the setup

HMA is built into HybridVPN - you can also get them from HMA by logging in and finding the download area or contacting them - I don't have a subscription to get them

Is that where you are seeing it, on the dashboard or on the Geo-Filter page itself? Either way unpin it from the dashboard, use it on the main page and see if the error continues.

I've responded to your topic. That's very odd. Do you have the Geo-Filter pinned to the dashboard?