Netduma Fraser

There are some auth servers in the US as well, just depends what it can use at the time, it's completely independent from your game server though

Yes or removing it entirely, what firmware version are you on currently?

Do you have the Geo-Filter still enabled for the console when trying this? If so, if you disable it does it work correctly then?

Non modificare l'impostazione durante il gioco, fallo prima ancora che la console sia accesa, quindi avvia il gioco e dovrebbe funzionare

How did you disable QoS exactly, from the icon? If you do a Ookla speedtest on the phone itself what do you get?

No worries at all, I appreciate the tenacity, the colleague doing this has a bit more free time this coming week and asked me the priorities so that should get efootball done. I'll keep you posted.

There aren't any details to compare really, if I can see: Host Tick Rate Client Tick Rate Send Rate Receive Rate and we know what your experience is like on certain values then I can say to look out for servers with X tick rate and X receive rate, they'll probably be laggy so you should quit and research etc.

Brilliant thanks a lot for that, we'll get these added and test some more, we'll get there eventually!

The server in Europe is the authentication server required for online play, it doesn't affect your game ping at all - the server inside your radius is the game

Okay that's disappointing, could you give me some of the IDs of those servers if possible please? If we whitelist the whole range it should work.

Stai regolando la priorità del traffico prima/durante il gioco? Su quale gioco/piattaforma stai giocando?

So it's just connected to the wall? No need, you're fine on that front. In WAN Settings could you disable the protection options please and see if it continues?

If your ping is low then it's unlikely to be an issue on your side, if you can do the above though that will give me a better idea of what servers you can try to force

Could you clarify what you mean exactly?

What is the model of the modem/router the XR is connected to and how have you set it up to ensure an Open NAT for devices connected to the XR?

No it won't matter what firmware version you're running. Fingers crossed, keep us posted!

Yeah it's getting a bit mad at the moment! I have adjusted some spam settings so hopefully we'll see a reduction in that now.

Thanks for that, I would say you're probably not going to be able to get the ping much lower but do have a look through our optimal settings guide: https://support.netduma.com/en/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos Also double check this guide to see if you are capable of getting higher speeds: https://support.netduma.com/en/support/solutions/articles/16000076586-dumaos-optimal-settings-guide-maximum-bandwidth-speeds

Depending on your laptop it may have an ethernet port you could use to connect it to the router. So the ping there is to the Google server, it doesn't guarantee you would get that do a game server, whether you can do a wired test or not, could you do a speedtest.net test please and provide a screenshot of the result? Where are you located approximately?

Yes it should do - you'll still need to add your friends to your allow list though but you shouldn't need to add any servers.

Is it possible to do the wired speedtest I mentioned? Reason I ask is because that will give me your base ping and then I'll be able to tell you if it's possible to improve the ping anymore, without knowing that you won't know what to aim for.

Welcome to the forum! Everyone's connection is different so it may not be possible to lower it further but if you do a wired speedtest.net test what ping do you get and where abouts are you located?

Disable the protection options in WAN Settings, does it work correctly then?

Thanks, all servers, I'll get them correctly classified - if they're a peer and you're connecting to it as the game host 99.9% of the time it will actually be a server

Okay that's great, it's because the servers used to determine your speeds will not be the closest server to you like speedtest.net and depending on your routing/distance to them it won't always give you the expected result. What speeds are you getting over WiFi exactly?