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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Does it work when selecting the router platform manually?
  2. Where are you doing the tests, speedtest.net? Are you using the DMZ or any port forwarding rules? If you do a test right off a factory reset without changing anything are the speeds the same?
  3. When did the issue start happening, after a setting change, update etc? What device/web browser are you using to access?
  4. Hmm interesting, any settings changes or anything to do with the devices before the error happened?
  5. Usually this error happens when a device is deleted from the Device Manager that was added to Traffic Prioritization or the Geo-Filter, does that sound like what may have happened?
  6. What firmware version are you on for both routers? You seem to be missing the option for wireless type which may make a difference
  7. Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 2 minutes before accessing and see if it works then please.
  8. Impostalo su Sempre, ripristina l'allocazione della larghezza di banda. Per quanto riguarda le percentuali di controllo della congestione, il 70% è un punto di partenza consigliato ma non sarà necessariamente perfetto per tutti, quindi suggerirei di sperimentare le percentuali per vedere cosa funziona meglio per te.
  9. Do you have another phone you're able to test with to see if the same thing happens? What is the Android firmware version you're on?
  10. Not a bad idea! I did bring up the schedule reboot in a meeting last week so I'm hoping we can get it in a firmware
  11. What is the model of the modem/router the XR is connected to? Are ALL devices connected to the XR?
  12. No, non puoi fare nulla per il ritardo di elaborazione, ma se è davvero alto, indica che il server è sotto carico e potresti avere un'esperienza migliore forzando un server diverso.
  13. Great to hear that, thanks for the update!
  14. We need to do a cloud update for the game which will be done on Monday. Can you provide a screenshot of what you're seeing on the Device Manager and elsewhere?
  15. Il ping del Geo-Filter mostra il tuo ping direttamente al server, il ping nel gioco mostra che più il ritardo di elaborazione che hanno tutti i giochi ed è quindi solitamente superiore a quello mostrato sul Geo-Filter, quindi sono entrambi utili.
  16. Thanks for letting us know, I'll pass it onto the team to take a look.
  17. If you want to use Ping Heatmap to find the lowest ping then using Ping Assist won't be the best solution as you can't force servers using it, you would have to use the radius exclusively
  18. You can add it with the Games Console service or leave DumaOS Classified Games enabled which will prioritize it manually. You can still use the service for it if you wish to, it may be out of date but if not it will work.
  19. You're only missing the speed test option and the more features page which just tells you about other features so you're not missing out on major features. I will pass it onto the team and see if there is a reason for this.
  20. Is it working for other games? I can see we do need to do another update for MW2 now as no servers are showing
  21. Quell'errore indica che hai un Adblocker basato su browser, se lo disabiliti, l'errore dovrebbe scomparire. Felice di sentire che sembra più stabile!
  22. We are working towards making that available in the next firmware version!
  23. Glad to hear you fixed the issue, you're seeing this error on the web interface though, not using the app so I'm a little lost on how the app has caused this?
  24. When using a VPN it isn't possible to get an Open NAT, that is one of the downsides to using it. If you're not able to get the XR WAN IP in your gateway DMZ then you won't be able to get an Open NAT either and it won't matter what port settings you change on the XR as traffic is not going straight to the XR unimpeded.
  25. Could you clear the data/cache in the Android app settings and see if that resolves it please?
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