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Everything posted by Netduma Fraser
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Hey, welcome to the forum! You won't be able to use all the features of the app as the 500 doesn't currently have the 3.2 update. Login but select Nighthawk as the option rather than auto detecting and it should work.
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Just to be clear, is this a memory issue you're seeing on the game/console? Doesn't sound like a network issue, more like a game/console bug. How much free space does your console have?
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XR700 just quit🤷♂️
Netduma Fraser replied to Chinwabee's topic in NETGEAR Nighthawk Support (XR range)
Hold the reset button for 30 seconds, release, wait 2 minutes then attempt access -
Xbox Series X HybridVPN with Wireguard
Netduma Fraser replied to KARLmitLAMA's topic in Netduma R2 Support
I do believe some games are starting to ban VPN IP addresses so that could be it, keep us posted -
Deberá hacer un ticket con Netgear directamente en support.netgear.com y es posible que puedan hacerlo por usted. No es posible a través de la interfaz.
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Check that it hasn't reverted the view to devices or upload instead of download or vice versa
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Virgin media setup
Netduma Fraser replied to Stealth_01's topic in NETGEAR Nighthawk Support (XR range)
The IP address should be the same, you can access using routerlogin.net or 192.168.1.1 on the rare occassion that it has changed you would access using 10.0.0.1 or it can still be accessed using routerlogin.net I'd recommend having a look at our Optimal Settings Guides: https://support.netduma.com/en/support/solutions/folders/16000090646 -
Virgin media setup
Netduma Fraser replied to Stealth_01's topic in NETGEAR Nighthawk Support (XR range)
Internet Explorer is very old so any modern browsers like the ones you mentioned will work -
Virgin media setup
Netduma Fraser replied to Stealth_01's topic in NETGEAR Nighthawk Support (XR range)
Are you doing an update where it looks for the latest and installs itself or where you've manually downloaded/uploaded the firmware to it? -
No not currently, it's still on our list to implement
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Virgin media setup
Netduma Fraser replied to Stealth_01's topic in NETGEAR Nighthawk Support (XR range)
What issue are you having specifically? Should just be a case of connecting them together -
Xbox Series X HybridVPN with Wireguard
Netduma Fraser replied to KARLmitLAMA's topic in Netduma R2 Support
Excellent well done! There is more work we need to do on HybridVPN. I removed /32 from your config as that was the only thing different between the two -
Xbox Series X HybridVPN with Wireguard
Netduma Fraser replied to KARLmitLAMA's topic in Netduma R2 Support
Try this instead: [Interface] Address= 10.5.0.2 PrivateKey= <PrivateKey> ListenPort =51820 dns = 1.1.1.1,1.0.0.1 [Peer] PublicKey= <PublicKey AllowedIPs =0.0.0.0/0 Endpoint = br75.nordvpn.com:51820 -
cany deny a server which is allowed and far from me !
Netduma Fraser replied to farshidheshmati's topic in Netduma R2 Support
It is an authentication server required for online play, it is not a game server and will not affect your game ping, that's why it has been whitelisted and unable to be blocked. The server in Europe is your game server. -
Could you make sure your R2 is accessible, so in DMZ of modem/router, remote support in WAN Settings, then PM me & @Netduma Liam with the ARP entries you want and we can see if the team can do that for you
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XR700 just quit🤷♂️
Netduma Fraser replied to Chinwabee's topic in NETGEAR Nighthawk Support (XR range)
Try upgrading or downgrading to the above firmware from the Adv Settings there, followed by the reset sequence -
internet connection speed and ping drop
Netduma Fraser replied to farshidheshmati's topic in Netduma R2 Support
Very strange, the routing changes, do keep us posted, certainly a unique issue here -
Xbox Series X HybridVPN with Wireguard
Netduma Fraser replied to KARLmitLAMA's topic in Netduma R2 Support
So the Xbox appears greyed out showing Do NOT VPN these services? We don't have any particular recommendations, you don't have to use Wireguard, I understand why you would want to for the faster speeds but if you're just using it while gaming then it's not necessary, gaming uses ~1Mbps maximum -
Xbox Series X HybridVPN with Wireguard
Netduma Fraser replied to KARLmitLAMA's topic in Netduma R2 Support
Ahh well done, there are some fixes surrounding IPv6/DNS that we're working on. How have you added the console to the VPN page? Sometimes when that happens changing server or even provider works as I think they may ban some of the more popular providers. -
internet connection speed and ping drop
Netduma Fraser replied to farshidheshmati's topic in Netduma R2 Support
Speedtest.net is using a different server to your first good ping so if you switch it to use the normal server what ping do you then get? Can you show the traceroute for the good ping as well please so we can compare - although we don't control the routing your ISP uses and ping is good from the R2 to the modem -
Reoccurring Unknown Device
Netduma Fraser replied to Zaroo's topic in NETGEAR Nighthawk Support (XR range)
I can't see why that would have made any difference to the IP address amount of any devices, did it at least get rid of the unknown device? The ISP modem should either be in bridge mode or have the XR WAN IP in its DMZ ideally.