Netduma Fraser

Best to use it without the Geo-Filter for the moment until we can get that sorted.

Try forcing servers slightly further away, if that doesn't help see if you can record and example so we can see what is happening

Great thanks, we did find a server that was blocked that should be whitelisted but it's still not working so will require some more testing.

The team are currently looking into it, just to double check, is it a PC you're playing on?

The DHCP range should be set to start at .100 for example and then the reserved IPs should be outside of that range such as .2 - .99 however you want to do it but the reserved IPs have to be outside the range you set to work

I'll get that added to our roadmap, thanks for the suggestions!

It may be that Opera is forcing a connection to the interface using HTTPS so if you can disable that then it may then work on Opera

¿Es lo mismo en los otros puertos también?

We're actually working on integrating Ping Heatmap and the Geo-Filter together to make an overall better, more optimized experience!

Yes it would be via a firmware update

Okay we'll have another look into this, thanks for the report!

While connected to the router via a Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.

¿Está viendo esto en el Administrador de dispositivos R2? ¿Qué dice en su lugar - 100? Si intenta con un cable diferente, ¿sigue diciendo 100 o cambia a 1000?

You don't need to enter ports, Classified Games will prioritize it for you but if you look up the game online + ports they have the ports listed on their official website

You don't need to do it that way, gaming barely uses any bandwidth at all so I would recommend enabling share excess, resetting Bandwidth Allocation and using Congestion Control specifically - that is the feature that will prevent you from lagging. There isn't a way to lock devices to a specific bandwidth currently.

Yes that makes sense, you won't be able to get an Open NAT while using a VPN

It could be within the radius and the server shown in that radius was mislocated on the map, was that what you pinged on the Geo-Filter? Are you actually located on the East Coast? I know there has been problems in the past where there has been issues trying to force west coast servers, if you are from the east or central and try to force around there does it work?

Brilliant to hear that, thanks for the update!

It's unlikely to be related to the router then, if you connect direct to your modem do you get the same issue? Do you have an Open NAT?

It's quite possible the game was in your radius there, where were you checking the ping? Does it work more as you expect with the VPN disabled?

I'm not sure if this is a network issue or not if it works one way but not another, try disabling the Geo-Filter and see if it works then

Sorry about this, I haven't heard back from the team, I'll poke and prod them tomorrow!

Ping Heatmap we can do a cloud update next week, that won't affect your ability to use the Geo-Filter at all. So when you're actually searching for a game can you get into a game and does it show a server within your radius when it does?

You don't need to do that, the console gets the DNS from the router itself

You don't need to adjust the DNS, by default it will use the DNS the ISP uses, if you want to change to another DNS have a look online for the best options