Netduma Fraser

Well the Geo-Filter isn't working for it currently, although some people say it works occasionally but doesn't appear to be consistent, however QoS is still a major feature that will keep your network as stable as possible, thereby keeping the ping low. If it's still high after that then you can be sure it's just on the game side.

That's very peculiar, given saturating your connection would mean there is literally no space for gaming traffic to be consistent, do you see the ping fluctuate on the Geo-Filter when it fluctuates in game?

You don't have to try every percentage specifically but identify a value at a 10% interval that seems to stabilize it the most, then try 5% either side, if there is still room for improvement try 4% either side and so on until you land on the best value. With another router without QoS but the connection is saturated you don't get any lag whatsoever?

There will be a percentage that works best for you, you also don't have to have download & upload at the same percentage, they can differ. To clarify, you've tried every 1% between 5 & 100%?

What are the results like from PingPlotter? What percentages have you tried?

I'd suggest using this guide and while saturating your connection with downloads/streams experiment with different percentages and see what brings it down the most http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping

That looks all good there, let us know how you get on with those QoS settings, also where are you measuring/seeing the packet loss and spikes?

Have you upgraded to .134 and done a reset to see if it resolves it?

It can happen for different reasons, the latest firmware has reduced it significantly, lets continue troubleshooting in your topic

So resync, wait a 1 minute, then re-select the game or click ping again and it still doesn't show the servers?

What is the model of the modem/router the R2 is connected to? Are ALL devices connected to the R2? What is the average ping you're seeing on the Geo-Filter/in game? You've set Traffic Prioritization correctly so you can leave that as it is.

You can always find it pinned at the top of the R2 support forum: https://forum.netduma.com/topic/39522-new-r2-firmware-32453/

You can reset Bandwidth Allocation, gaming barely uses any, how do you normally have Congestion Control set? If you're finding better luck with the Geo-Filter off then try forcing servers slightly further away, even with a higher ping they may be more stable.

We're working on that aspect, it shouldn't cause you lag though, make a new topic and include a screenshot of your QoS & Geo-Filter pages and let us know what ping you're seeing on the Geo-Filter and in game.

Bem-vindo ao fórum! Reproduzimos o problema e o transmiti à equipe para dar uma olhada, espero que seja um problema de nuvem que possamos corrigir rapidamente sem uma atualização de firmware.

Gaming requires very little bandwidth, you don't need to assign much to it - I would assign more to streaming, don't forget about Congestion Control as well - that will prevent your game lagging while streaming

Congestion Control you can experiment with, we always suggest starting at 70%. Based on this: https://stream.twitch.tv/encoding/ you need 3000-6000Kbps (3-6Mbps) upload to stream between 720p - 1080p quality. So for example if you have 10Mbps upload you would assign 30 - 60% to the streaming device.

@BulCongestion Control applies to the entire network to prevent local congestion so I would recommend still having that enabled but you could disable Traffic Prioritization and that will stop the game being prioritized. You could also assign bandwidth to the streaming device via Bandwidth Allocation - have a look at what Twitch recommend for upload depending on what quality you're going to stream and then assign the necessary bandwidth.

Welcome to the forum! Did you factory reset after installing .134? If not please do so and see if that resolves the issue.

It'll be something we'll have to look into then, for the moment you'll have to manually reconnect it.

Just to confirm, are you saying the same thing happens when you just do a normal reboot from the interface?

How do you restart it, by the interface, button or unplugging the router? Setup the VPN so it is connected, reboot from the interface, wait 2 minutes and then see if it is still connected. If it is, see if it is connected when you next turn it on.

I mean how long do you leave it off, did you leave it off for 6 hours before the issue and then 8 hours and the issue started for example

Has the amount of time that you have had the router off increased by any chance?

Was that on a previous firmware? There aren't any settings that can be enabled/disabled to make it reconnect after a reboot