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Netduma Fraser

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Everything posted by Netduma Fraser

  1. It could just be as simple as the timing of when you're trying to play, I suspect if you played the same time tonight you would be able to get games as its the weekend
  2. Well done for figuring it out and thanks a lot for letting us know!
  3. I've responded to your topic
  4. ¿Puede aclarar por favor que no puedo seguir la traducción?
  5. Glad to hear it is resolved, do keep us posted on how you get on. Great thank you, hopefully we can get this done early week for you.
  6. ¿Cuáles eran los problemas que tenías con él?
  7. One of the ports there are limited to 100Mbits, try with a different ethernet cable and see if you get better speeds
  8. The Connection Benchmark speeds we're still improving on so you can ignore that for the moment. Speedtest.net is odd though, can you take a screenshot of the Device Manager table view please and post here? How did you disable QoS exactly?
  9. Nothing yet unfortunately we're working on it this sprint I believe
  10. Ah have you been posting here each time through your phone? If so we wouldn't know it, if you can post here while connected to the router we'll have the correct IP to try and access from
  11. They'll connect remotely using your IP address, although that seems to have changed to IPv6 which we can't use, if you could disable that and post back here I'll give them the new IP
  12. Sounds like a plan, keep us posted!
  13. Have the System Information page open, look at the logs then try to access one of the sites, is there an entry that appears at the same time?
  14. Sorry about that, the dev who would do it is really busy at the moment, as soon as he is available we'll get you sorted
  15. Yes that will be why, yes a speedtest on the Xbox, just do something online and it should go to online if it's working correctly. Do you leave the interface open the whole time by the way? That could be why it's crashing. Thanks! I've chased the team and asked them to do it on Monday, sorry for the delay.
  16. I've already instructed the team to do a Ping Heatmap update so once this has been done it should return - it will still be there for you to connect to using the Geo-Filter
  17. That's probably because it's disabling DPI. Can you disable DumaOS Classified Games on Traffic Prioritization and try again please?
  18. That's very strange, how have you got QoS set up normally?
  19. Please enter the details in the form and it will be sent directly to the person responsible for the cloud
  20. If you could fill in the form with the relevant information that would be really helpful thanks!
  21. It is a beta so they may still change things, we don't tend to make a habit of trying to support products/services in beta as they're always subject to change. If you disable QoS fully do they load?
  22. Okay that's promising! The device should appear online when traffic is passing through, if you do a speed test on it does it go online? We'll need to look at that then, are all the other pages fine and its just settings?
  23. Thanks for all that, the adapter should be fine, are you still experiencing those log entries now? How is the Xbox connected is it via WiFi or ethernet? Could you click the 3 dots in the top right of the interface and go to time zone please and check you have the right time selected? Sometimes having that incorrect can cause some odd issues. Also unpin all panels from the dashboard and then reboot from the interface please and see if you still notice the odd behavior with the device
  24. @Private Greenie I think we should try and lock down the router/exclude it from the main setup and see whether you notice any changes in the logs. What is the ISP modem/router model? Do you have a spare router to put between the modem and R1? If possible connect all devices other than one PC to monitor the R1 to something else and see what occurs with the logs
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