Netduma Fraser

Hey, welcome to the forum! Are there any settings or anything you might change prior to the issue occurring?

Okay thanks, I've passed it onto the team to take a further look

Is it failing to download the cloud, is that the message you're getting when resyncing?

If you could check now please, it will have only happened recently

I believe so, I've not been able to check in with the team yet but it seems to be improved, give the router a reboot then resync the cloud and see if it is working please.

Added!

Added!

Added, enjoy!

Great thanks! Haha no worries, you can find it here: https://forum.netduma.com/forum/145-nighthawk-pro-gaming-beta/ no worries at all, thank you and you!

Okay no worries, could you just give it a reboot from the interface, wait 2 minutes then check again please? If that doesn't work we will look further into it tomorrow and get it resolved. That's due to the games updating servers so then we need to go and update it manually so it won't always be 100% up if you see what I mean. Ironically, we pushed a workaround to ensure that we don't need to update it as often and I think that may be why the initial issue we're talking about has come about.

La persona que actualizó esa página dejó la empresa, por lo que estamos en el proceso de reasignar algunos roles, incluida la actualización de esa página. Le mencioné al equipo que debe actualizarse, por lo que lo abordaremos pronto.

Added! Yes there have been a few reports about this, we did do a potential fix today but if not it will be tomorrow. If you resync from the Ping Heatmap menu does it then load correctly?

Added!

Cree una regla de controlador de tráfico para permitir todo el tráfico a la consola, ¿funciona mejor entonces?

If it's a cloud issue most people will have the issue, we'll get it reverted on Tuesday and see if that resolves it

It's possible we've put out a bad cloud update so I'm going to get the team to revert to the previous version on Tuesday to see if that helps.

You have Early Access so try the firmware there and see if that resolves it for you

Which firmware is the R2 on currently?

Putting the R2 in its DMZ wouldn't cause any devices connected to the R2 to be open to the internet, the R2 has a firewall so it is safe to do so, try with that and see if IPv6 then works

By cascade do you mean you've put the R2 in the AX DMZ as I can't see a specific cascade option on their manual

Not quite, having IPv6 enabled on LAN would give devices local IPv6 addresses like you get with IPv4 192.168.77.100 for example. IPv6 was designed to deal with the shortage of IPv4 addresses but on your local network you're not going to have that problem so this can be disabled, a local IPv6 address isn't required for a public IPv6 address, as long as WAN is enabled then each device will use the public IPv6 address.

You only need to have it enabled for the WAN, you can disable it on LAN

Pruebe las sugerencias aquí: https://techprofet.com/ps5-lan-cable-disconnected/

Eso está bien, pero en el R2 pon la consola en el R2 DMZ

Intente poner la consola en la DMZ y vea si funciona, por favor