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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Haben Sie Ihren Nord-Benutzernamen/Passwort in die entsprechenden Felder eingegeben?
  2. They can and do change servers quite frequently, it's quite possible it's down for the moment and will come back or that it's not in that location anymore
  3. Hallo, willkommen im Forum! Sie müssen die OpenVPN-Konfigurationsdateien von Nord abrufen und dann den Inhalt in das Konfigurationsfeld im erweiterten Setup von HybridVPN einfügen
  4. Thanks for that, I've added you to the group, see if that resolves your issue please
  5. Está en el firmware de acceso anticipado, así que publique en esa sección en el tema de firmware donde actualmente estamos solucionando este problema. Lea las preguntas que Netduma Nicola hace a las personas sobre estos problemas y háganos saber las respuestas, ¡gracias!
  6. I think you both have access already, you don't get notified, you should be able to see this section: https://forum.netduma.com/forum/144-netduma-r2-early-access/
  7. You can see how to add a friend by following the section at the bottom of this guide https://support.netduma.com/en/support/solutions/articles/16000077072-dumaos-optimal-settings-guide-geo-filter
  8. You're probably getting failed to connect because you're not allowing many/if any servers
  9. Can you provide the ID of the server you're seeing in London? Are you referring to ping on the Geo or in game?
  10. They must have changed some servers around then, you'll have to include some more, generally forcing just the one server will extend search times
  11. I'll have to pass this onto the team to take a look at, there is not much we can do otherwise
  12. Just have the radius cover the one server you want to connect to
  13. No worries, we'll get a cloud update done as soon as we're able to
  14. That's normal, are you trying to filter two consoles are the same time? I'd suggest putting your radius to at least 1000km, it should be much easier to get games then.
  15. If you leave the app running does it ever prompt you with an error/opportunity to get a log?
  16. Okay thanks for letting us know, we'll do a cloud update as soon as we can
  17. Not currently no. Yeah make a new topic and include the configs you're using and we can take a look.
  18. Resync the cloud from the Ping Heatmap menu and then try re-pinging it
  19. That's the protocol, PureVPN has OpenVPN, I'm not sure if they use Wireguard or not
  20. Check to see if there is an update, it may be on an old version, if it is current then uninstall, then reinstall and try again please
  21. Hey, welcome to the forum! Are you just trying to do normal matchmaking? Have you added any servers to the deny list?
  22. You'll need to use the configs from Pure with the Advanced Setup currently
  23. That may be the maximum you'll be able to achieve, disable the protection options in WAN Settings though as that will boost it slightly. If you're not using Adblocker disable that completely as well.
  24. Try this: Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better.
  25. That server may have moved/be offline so I'd suggest covering a few more - we usually suggest covering 2-3 for faster searches. Interesting, it's likely changing IP often and creating a new one every time, looks like one is offline so would be best to remove all offline devices so you know which one to add for Geo/Traffic Prio etc.
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