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Netduma Fraser

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Everything posted by Netduma Fraser

  1. So it's a work in progress at the moment, requires a bit more investigation but I'm checking up every day so as soon as I know more I'll let you know
  2. There is nothing in the logs there indicating a disconnect occurred or why it may have happened. If you could start a new topic with the full log I can look into it further.
  3. Is this your first time using the router, just after the setup? What is the model of the modem the XR is connected to and do you have any other routers being used?
  4. As in, it's showing traffic for the console when it's unplugged or it's not showing any traffic when it is unplugged?
  5. Welcome to the forum! Sorry to hear you're having this issue, try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.
  6. Could you provide the log from the System Information page when the issue happens again please? Don't reboot before getting the log otherwise the useful data will be wiped.
  7. The port forwarding rule to the .221 IP is good, I think it's best to unplug the router LAN to the R2 LAN, I don't think that will be helping matters at all. The R2 needs to give the PS an IP address. All you need to do is connect the R2 to the router - R2 WAN to router LAN, forward those ports to the R2, leave every setting as the default on the R2 so the R2 controls the PS completely, then with another device setup the Geo-Filter and it will work.
  8. If you just go on the Network Monitor page you'll see on the top panel that devices will be listed on the left if they're being used and the bar chart will be updating.
  9. I know it may seem like a silly question but I just had someone who had issues due to it being incorrectly plugged in, also the fact the device isn't showing on LAN on the Device Manager is an indicator as well so just had to check! What is the IP the PC is getting and what is an IP for one of the wireless devices?
  10. @leeeroybiscuitI do understand what you're saying and certainly looking around the forum it does give the impression that the firmware has issues but it is a support forum so that is the only content you'll see and it does represent a small percentage of the owners of the routers. Did you disable DHCP as well to see if that resolved it? It is quite plug and play but even with products like that people will have issues - if they didn't I wouldn't have a job!
  11. Interesting, just to double check, is the yellow port on the XR connected to your modem or PC?
  12. Hey, welcome to the forum! Sorry to hear that, if you have any issues you only need to contact us and we'll do our best to help. Same if you're having any issues we can help with, reach out over email, social media etc and we could have manually approved your account. Do please make a topic if you want to troubleshoot with us. It will be a good update! You didn't respond to the last post in your topic, if you want to continue there we're more than happy to help!
  13. I will ask the team tomorrow where they're at with this once they're back in the office
  14. It might be appearing as a different name or unnamed device, double check the IPs on the Device Manager of any devices you don't recognize then check the IP on the PC itself to match it
  15. You're seeing traffic on Network Monitor? If so are you 100% sure that is the correct device - it's strange the PS5 is called another company
  16. Yes that's the way to do it. It won't prioritize all traffic, just the ports above 1024 so pretty much all other traffic on the PC won't be caught by that rule.
  17. The IPs both match? If so then it can't possibly be prioritizing any traffic for that device so you can ignore it but you can double check if any traffic is detected for it in the Network Monitor
  18. Auto Enable relies on Traffic Prioritization to know when to enable so if DumaOS Classified Games doesn't prioritize when gaming then add a manual rule for the device with the Games Console service and then it will prioritize and Congestion Control will apply.
  19. Double check the device manager for the Samsung device and double check the IP and see if it is the same on the console network settings
  20. Great to hear that! You can set it to Auto-Enable now so it only applies when you're actually gaming, so you get full speeds the rest of the time. Every connection is different and so will require different percentages. Bufferbloat only occurs when your connection is saturated and at your speeds that doesn't happen often.
  21. Yes, the XR can only control devices that are directly connected to it
  22. You can but it's not very efficient overall. If you use the VPN on the Asus then you would have to apply it to the XR1000 as a whole which would in turn then VPN the console and any other devices connected to the XR. There isn't much you need to do though, you have it connected correctly so apply the various settings on each router as you wish.
  23. Are packets actually continuing to tick up? It may stay on briefly but the packets shouldn't change much.
  24. I suspect your public IP is renewing every week and that's what is triggering the issue to happen, could you call your ISP and ask them to extend the public IP lease time?
  25. Yes turn it off if you're going to use third party sites like Waveform as it can impact the test
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