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Everything posted by Netduma Fraser
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I wouldn't recommend putting your PC in the DMZ, what is the model of your ISP modem/router and is that in modem mode or did you put the R2 in its DMZ?
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Check your web browser as well, if it forces HTTPS disable that and then try accessing with HTTP
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Have a run through of this guide and see if that gets you sorted: https://support.netduma.com/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat
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What platform are you playing on? If a console does it say moderate on the console network test?
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Are you talking about the Adblocker on the router or a web browser Adblocker? Neither should need configuration but disabling the browser Adblocker should help.
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¿Te refieres al botón de perfiles en el mapa o cuando agregas un dispositivo?
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Do you have a browser based Adblocker enabled? If so could you disable it and see if you continue getting the error please?
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Ich denke nicht, dass dies etwas auf unserer Seite sein wird, sondern eher mit der Konfiguration/dem Server selbst, wenn andere Konfigurationen/Server gut funktionieren
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So disable IPv6 in LAN & WAN Settings on the R2, yes disable it on the BT Hub as well if possible. In theory with IPv6 there shouldn't be an issue with NAT so there is definitely something going on so if we can figure it out with IPv4 it will be easier. Once you've done all that google your IP address, it should be shorter so 150.160.170.190 for example, then follow the CG-NAT guide.
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You will have to use your IPv4 public address not the IPv6 public address
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Could you do the CG-NAT test again please but with IPv6 completely disabled in LAN/WAN?
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Integration issues with a WiFi mesh network
Netduma Fraser replied to rhys_e1's topic in NETGEAR Nighthawk Support (XR range)
Have the logs stopped now since you gave it the static IP? If it's a device that is on standby mode it was likely trying to reconnect, otherwise probably the case of the above. -
Geben Sie die IP-Adresse des VPN-Servers in die IPv4-Adressoption im HybridVPN-Menü ein und sehen Sie dann, ob das das Leck stoppt
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Geofencing issue - Rainbow Six Siege on PS5
Netduma Fraser replied to Ninja_Theory's topic in Netduma R2 Support
When this happens zoom out of the map completely, there is most likely an authentication server that is being blocked, adding that to the allow list should then allow it to work properly. -
Netduma Whole-Home Mesh Wi-Fi System
Netduma Fraser replied to Tua PR's topic in Feature Ideas & Improvements for DumaOS
I love the idea, it would be great to have an ecosystem of products like this. We are a software company at heart so I'm not sure if this would fit our future plans but it's definitely worth thinking about, I'll add it to our ideas list! -
There are limited reasons you could be getting this error: Username / password is incorrect, either typed incorrectly or incorrect credentials used HMA are limiting the amount of active connections, in which case trying again at a later time or trying another server may work The whole config or the certificate in the config is out of date, in which case contacting HMA for the config files should give you the latest files and then work (they have removed direct links to their config files so if you're using files you got from there before that could be it) An issue with the server you're trying to connect to, in which case trying another server should work
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If you want to have full speeds then yes, given your speeds as well it will be harder for bufferbloat to affect you so as long as you don't have any downloads happening while gaming you should be okay!
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Could you provide some more information about what happened when you saw this error? Did it happen when you loaded the page, after adjusting a setting etc?
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Could you post in the Early Access section/message in the test cloud topic please and either that will fix it or we can properly investigate it
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Internet confuses the hell outaaa me
Netduma Fraser replied to davemarsden132's topic in Netduma R2 Support
Image 1 would allow the router QoS to work most effectively so that is what I would recommend. Use this guide while downloading big files, streaming etc to saturate the connection while experimenting with the Congestion Control percentages, do you see the same spike/high ping? If you don't then you can ignore the Ping Under Load results. https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping -
Netgear don't provide ETAs on hardware/software releases, they will announce it at the time when it is ready
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No need to do DMZ, in modem mode it already passes all traffic straight through to the router. It is unlikely you will get max speeds with QoS also enabled.
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It will work for both wired and WiFi but if you wanted to make the custom rule for a wired device then yes choose normal, also enable Apply to WAN, it may not be applicable for you connection but if it is you might have an additional improvement
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Integration issues with a WiFi mesh network
Netduma Fraser replied to rhys_e1's topic in NETGEAR Nighthawk Support (XR range)
Glad to hear you're having more stability, does the device that's still getting disconnects have a reserved IP on the R2? I don't think it's anything nefarious, do you sometimes connect the TV using ethernet and other times with WiFi as the MAC will change for each.