Netduma Fraser

It's just the one option for share excess so it will apply for whichever method you choose to allocate bandwidth

I'll double check with the team and get back to you.

Okay no worries, we'll see where the team are at with this.

Depending on the time of day/server load some servers may not be always available, this seems to happen specifically with Italy and Spain in Europe.

Thanks for the feedback, I'll add it to our lists!

I'll check in on Monday with the team. How often does it happen, every day?

I'll add you to the list!

You would put the R2 WAN IP (found on the R2 System Information page) into the DMZ on the BT Hub. It is safe to do as the R2 has its own firewall.

I've added you to the beta, upgrade to that version and see if you get the same issues: https://forum.netduma.com/forum/145-nighthawk-pro-gaming-beta/

Did you try on a different device to see if the same issue occurs?

Netgear don't provide ETAs on hardware/software releases, they will announce it at the time when it is ready

Yes that's right

I've responded in your topic

A factory reset would definitely fix it, I'll then add your name to the list for expansion for the beta and you may see more stability on that version

That one is an anomaly, you can ignore that one, it won't be an actual player/server

Reboot the router, wait 2 minutes then access the interface, does it load correctly then?

Have you done a factory reset, that would most likely get it all loading again. It's important to wait a few minutes after a reset/reload so it can all load properly.

But you are able to access the System Information page to change the retries? When did the issue start exactly, after an upgrade, changing settings, power cut etc?

Is it for the interface as a whole or specific pages? Does it happen as soon as you access the interface/a page or after changing settings for example?

Hey, welcome to the forum! What firmware version are you using? What workarounds have you tried precisely?

It's very unlikely to be honest but thanks for the kind words!

Hey, welcome to the forum! This is very unlikely, the majority of our customers don't have connections that would allow them to benefit from this, thereby pushing up the cost unnecessarily. We've always tried to keep our routers around the same price to it is accessible to the majority.

So the connection re-establishes itself automatically without a reboot or anything like that? If you haven't rebooted since the disconnect could you grab the log file from the System Information page on the router and post it here, that should give us an indication of what is happening. What router is it you're using?

Hey, welcome to the forum! I'll put your name on the list for when we expand the group.

I've added you to the XR beta group, install that and see if that resolves it