Netduma Fraser

So that packet loss you're seeing at the top you can ignore, only if you see red bars on the bottom graph is when you should be concerned by packet loss. The ping itself that you're getting isn't too spiky really so it's not bad, could be better of course but it's unlikely the ISP would do anything about it as its not severe enough.

Under what circumstances were these tests done? Were they with nothing using the internet or normal usage, were you saturating and using QoS?

Hey, welcome to the forum! We don't have a beta for the XR1000 currently but if it comes up I'll make a note!

You can absolutely do that, I would just say don't get too bogged down trying to get those values down and get gaming and see how it feels! If you really want to get into it: Saturate your connection with downloads, streams etc while following this guide https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping It's best to start with a high value for Congestion Control (set to Always), say 95% then check the results, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values.

Are you just measuring using the test or are you going off your experience in game? Bufferbloat cannot occur when Congestion Control is active as it prevents the connection being saturated which is when bufferbloat occurs.

You'll need to change the VM Hub back to router mode, then check the System Information page for the WAN IP which will then be in the 192 range, then you can enter the last digits in the DMZ on the Hub. Then yes you can disable the WiFi on the hub if you wish and just use the XR WiFi, that is the best setup.

Hey, welcome to the forum! That's correct on the DMZ, if you have a look at the IP on the System Information page the IP will be the same other than the last digits, that's what you put in. Yes we generally recommend to use QoS, have a look at https://support.netduma.com/en/support/solutions/folders/16000090646 and that should help you get setup. QoS may need tweaking from the standard 70% to get better results.

Try forcing the UK server and see if you get a better experience

Where is it you're located roughly?

Are you actually getting games within that polygon?

Peculiar, could you provide a screenshot of your Geo-Filter page please?

It might be a bad night for the game, is the in game ping a lot higher than the Geo ping?

You can't filter by those stats, try forcing slightly higher ping servers and you may get a better experience.

It's hard to tell without the ping but it does look out of sync so I'm not too surprised

Routerlogin.net or the IP address are usually the ones we recommend to use

What are you seeing when trying to access, that disconnect message? If so are you trying to access using routerlogin.net? If you are then use the IP instead

Reboot the router, wait 2 minutes then access and it should work correctly again

You can find some information about that here: https://forum.netduma.com/topic/19513-everything-you-need-to-know-about-tick-rate-and-lag-comp/

Non modificare l'impostazione durante il gioco, fallo prima ancora che la console sia accesa, quindi avvia il gioco e dovrebbe funzionare

Stai regolando la priorità del traffico prima/durante il gioco? Su quale gioco/piattaforma stai giocando?

Could you clarify what you mean exactly?

Thanks, all servers, I'll get them correctly classified - if they're a peer and you're connecting to it as the game host 99.9% of the time it will actually be a server

For gaming no, it is more of a Parental Control type feature so if you need that type of control then yes, if not then probably won't do much for you.

Very strange but glad to hear it's working again, do let us know if it happens again!

Ahh, it could be because you're using the mobile browser to do so, use the DumaOS app, does it save the settings correctly then?