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Everything posted by Netduma Fraser
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Xr500 use in 2024
Netduma Fraser replied to shahidwali13's topic in NETGEAR Nighthawk Support (XR range)
It's still a good option yes, though it is older now and there will likely not be any further feature upgrades for it. If local congestion is an issue for you then it will help, in terms of servers though you're limited to what is around you so it can't lower that ping as you're likely already connecting to the available servers in your region. There are no guarantees in life and that applies here as well, in theory yes it will work well for you based on what I mentioned but I can't promise you anything, you would have to research it and weigh up the pros/cons in your own mind before purchasing. Probably the best thing to do is to make sure wherever you purchase from has a return/refund policy if you need it. -
This RAPP is not loaded message
Netduma Fraser replied to MotrinXndXWater's topic in Netduma R2 Support
I think so yes so you can get access again and then upgrade to the above firmware to see if it is more stable -
just a couple of issues, not sure how fix…
Netduma Fraser replied to Lsmith24's topic in Netduma R3 Support
There will be an update and it would detail it in the change log on that update if included -
Set a static/reserved IP for the device and see if it helps then please
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XR1000 Unable To Access Web Portal
Netduma Fraser replied to fletcherjames1's topic in NETGEAR Nighthawk Support (XR range)
Have you got your web browser setup to clear cache/cookies every time you close a tab/browser? Do you get the same issue in another browser? -
This RAPP is not loaded message
Netduma Fraser replied to MotrinXndXWater's topic in Netduma R2 Support
You may need to do a factory reset then unfortunately, I have given you access now to the new firmware which you can find here:https://forum.netduma.com/forum/144-netduma-r2-early-access/ -
Just to double check is the WAN/internet port of the XR connected to a LAN port on your ISP modem/router? Usually this happens when they haven't been connected together properly
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That's odd, I'll have to check with the team, it was there previously. In the meantime add your PC as a device and that will prioritize the PC and therefore the game when playing.
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just a couple of issues, not sure how fix…
Netduma Fraser replied to Lsmith24's topic in Netduma R3 Support
We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced. -
This RAPP is not loaded message
Netduma Fraser replied to MotrinXndXWater's topic in Netduma R2 Support
Close the tab, unplug the router from power for 10 minutes, plug in, then wait 4 minutes before accessing the interface. Also sign up for Early Access here: https://forum.netduma.com/topic/39415-introducing-early-access/ and we can get you on that to see if it helps -
Gotcha thanks, I'll pass it on though I think the team have mentioned they won't be adding back the ability to resize panels on the dashboard
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- netduma r3
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That's correct but you also can't resize any of the panels on the dashboard screen unless you're referring to the R2 dashboard?
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Are you using Armor by any chance?
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Exactly as above, let us know if it is indeed showing that its working
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This RAPP is not loaded message
Netduma Fraser replied to MotrinXndXWater's topic in Netduma R2 Support
What firmware version are you on currently? Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 4 minutes before accessing and see if it works then please. -
Try this: Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works. Even if it still shows inactive it should still show servers.
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What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode
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Overwatch 2 Server Possible Mislocation (Oklahoma)
Netduma Fraser replied to PharmDawgg's topic in Netduma R3 Support
I think the updates are being rolled out to 50% of people today so you may notice a difference today or may take a little longer. -
XR1000 Unable To Access Web Portal
Netduma Fraser replied to fletcherjames1's topic in NETGEAR Nighthawk Support (XR range)
Did the above suggestion help? -
Good advice above, also try disabling Adblocker on the router, does it load then?
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Did the advice resolve your issue?
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Are you testing the speeds on the router itself or on speedtest.net for example? If the former you can ignore that, it uses different servers that you may not get good results to but if you put in your expected/correct speeds it won't limit you. If the latter and you have put your expected speeds in, in LAN Settings on the router what does it show for the link speed for the port the device is connected to? Try this for the Geo-Filter: Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Use Simple instead of Custom for the radius Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.
