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Netduma Fraser

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Everything posted by Netduma Fraser

  1. It not providing internet is a side effect of the router not working properly because it can't be accessed. Set a static IP on the PC with the following details IP address: 192.168.77.100 Subnet Mask: 255.255.255.0 Default gateway: 192.168.77.1 DNS: 192.168.77.1 If you're not sure how to do this, you can check this guide: https://kb.netgear.com/27476/How-do-I-set-a-static-IP-address-in-Windows then try accessing 192.168.77.1 please and see if it works.
  2. It's probably something we can resolve now if you want to continue troubleshooting
  3. It doesn't immediately block as this could be used to kick people from games, once you have disconnected from the server and waited 2 minutes (so the connection is severed), it will then be blocked.
  4. As above, let us know how you get on!
  5. No you don't need to change this
  6. Good advice above, are you running the speed test/Ping Optimizer when it happens by any chance?
  7. You don't need to do anything with Ping Heatmap really, select the game and allow it to ping then use the information to inform your Geo-Filter settings.
  8. The R3 WAN IP should be set as static/reserved on the Verizon router so the IP doesn't change, then put that in the DMZ
  9. Best to make a new topic and we can focus on you there but do other devices disconnect or is it just the gaming device dropping you from the game? Under what circumstances on the game is this happening? For example, could it be trying to change the host to one outside your radius?
  10. You can't influence where other players connect to, you can only influence what server you connect to - are you connecting to the Brazilian server?
  11. What changes are you making exactly? I'm not able to reproduce it on a later firmware so may be it has already been fixed
  12. That isn't possible, what's your usecase? Perhaps I can offer an alternative
  13. Couple of things to try: Set Firewall to low Enable SIP ALG Give the R3 a static/reserved IP on the hub and put in the DMZ
  14. In that case as I mentioned the R3 and you can keep your XR500 and put that in AP mode to get extra range
  15. I get that but just for troubleshooting purposes could you try it and see whether the same issue happens please?
  16. Use Games Console for Traffic Prioritization, also set the Congestion Control percentages to 70% for download and upload. You're only covering the Spanish server which is notoriously hard to force, you're going to be waiting a long time to get a game, you'll need to expand the radius a bit.
  17. That's very subjective, it depends entirely on what you want, do you want newer software and AX WiFi for example? If you did then after the next update is out I'd say the R3.
  18. They have to do security updates as it's very serious if they don't, you'll notice there is nothing else in those updates - they also don't have to answer to anyone as it's their router. It will be coming. Companies will always be doing more than one thing at a time that is normal.
  19. You start the party chat and invite everyone, then see if you get the same issue. It may be someone doesn't have an Open NAT
  20. You don't need internet access to access the interface, it's hard to say whether it is rebooting or not, assuming it is, do you have it connected to a power extender or direct to an outlet? If an extender please try direct to an outlet. Otherwise do you have another power adapter you could try with? While connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.
  21. Nothing to upgrade to currently, once we're happy with the R3 version we'll then begin porting. This will save a lot of time in porting and make for better firmware when it does come to the R2.
  22. Quite possibly, keep us posted!
  23. If you click the top right of the page you can find them. Steady Ping isn't Ping Assist and can be found at the top of the Geo-Filter Map.
  24. Bandwidth Allocation isn't required, Congestion Control and Traffic Prioritization are the main features on that page you'd want to change. What are your Geo-Filter settings?
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