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Netduma Fraser

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Everything posted by Netduma Fraser

  1. I'll be replying in your support topic about this.
  2. That's really strange, if anything disabling QoS would have helped with that issue. Thank you very much for figuring that out, I will let Iain know so he is prepared for this tomorrow as that's definitely something we're keen to get to the bottom of and fix ASAP. Sorry just to clarify, are you able to connect wireless devices after disabling QoS?
  3. Great to hear you're enjoying it and thank you very much for the feedback. There isn't auto channel selection at the moment but I will suggest this to the team to implement. Haha good suggestion, will let the team know and see if we can implement something to help with this. I don't think this is necessary as unless you're transferring files/streaming to other devices on your LAN in won't restrict you in anyway there unless I've misunderstood?
  4. Thank you for the information. Could you try this please and if that doesn't work Iain can take a look tomorrow. Disable Mirror settings and for the 2.4GHz set channel 1 and apply please, then for 5GHz set channel 36 and apply please. On your devices 'forget' the WiFI connection and then attempt to reconnect again with the password.
  5. Thank you both for the information. Try the above suggestion but could you also try seeing if you can gain a connection using the guest WiFi? Also on the specific devices you're using are they set to use automatic network settings or have you set manual settings on them previously?
  6. Thanks for the information, let us know how you get on after trying that reboot/disable/enable sequence.
  7. Sorry to hear you're having this issue. Where are you seeing the exclamation mark - on the device you're trying to connect wirelessly? Have you connected the antennae to the router? Try this: disable the WiFi completely, apply, reboot then enable it, apply, reboot and see if it works please.
  8. Glad to hear you're enjoying it. You definitely should be able to set up via ethernet, what happened exactly when you had your PC connected via ethernet to the LAN ports? We'll have to look at that, might be just to do with your connection. You can set up scheduled pings so that you can view how the ping changes over time.
  9. We're getting a new build out soon that should fix a lot of the bugs with the current build and also flesh out the features more so it will likely depend on that. No that's fine, did you sign up for the beta using the same email as your forum account? Hey, welcome to the forum! Thanks for the username, we'll try and get you boosted up the list.
  10. Due to COVID logistics in the US have been impacted, however DHL has told us that they are seeing pre-covid delivery times in some cases so it's likely you will receive it before then.
  11. Hey, welcome to the forum! Have you signed up here then? https://netduma.com/blog/dumaos-3-0-is-here/
  12. Did you enter them into the form? As the person who does the updates will take the form data.
  13. It's in beta at the moment, what is your Netgear username, I'll try and boost you up the list.
  14. You'll get tracking information that will take you to the DHL website to track.
  15. I think there will be quite a few videos from users who will be doing thing, I know at least a handful that will. If we get the time then we'll try to make a proper walkthrough. The mobile app is still in development but is progressing along nicely. Thanks, will try and get you boosted up the list. What is your order number? I'll take a look. We're trying to get a lot of orders out at the moment so tracking numbers might come later once we put them in the system but they will have been shipped.
  16. You can see the specs here: https://netduma.com/order/netduma-r2/#tab-additional_information
  17. As per my previous posts, Netgear control when/who invites are sent to. We can try to boost people up the list but it is still down to Netgear. Invites are being sent out still so you will get it. If you haven't requested it yet then let me know your Netgear username and we can try to speed it up for you.
  18. As per my previous posts, Netgear control when/who invites are sent to. We can try to boost people up the list but it is still down to Netgear. Invites are being sent out still so you will get it. If you haven't requested it yet then let me know your Netgear username and we can try to speed it up for you.
  19. In theory yes! Turns out we were both off so apologies. It's using Hybrid.
  20. Hey, welcome to the forum! You can sign up here for the beta, once signed up you'll need to wait for an email invite: http://www.netgearinnovation.com/dumaos-beta/index.html
  21. It is Netgear hardware so they decide regarding the beta invites. We've put forward our Insiders for priority. If you haven't received the R1 beta yet then let us know.
  22. We can offer 1 working day shipping to NY. We are dispatching routers on Thursday 6th.
  23. 3.0 is optimized for the R2 but we still need to transfer that over to the other routers that have different architecture etc so makes it more complex.
  24. All we can do is try to boost you up the list, it is then up to Netgear to decide when to send an invite. I will double check and make sure we put your names forward. Você vai conseguir, não se preocupe. Leva um pouco de tempo para a Netgear enviar os convites. - You will get it, don't worry. It just takes a bit of time for Netgear to send the invites. We're still inviting testers all the time, we'll have some new builds for testing within the next few weeks and depending on how well they go we'll consider when to roll it into an open beta.
  25. Sorry for the delay, Alex has been very busy but I'll see if he has time to do it this week - as it's the launch of the R2 this week it may be a bit difficult.
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