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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Potentially but as above you may need to use DHCP identifiers/VLAN or PPPoE to gain a connection
  2. Updates cannot be done immediately, it does take time, we don't give out any ETAs so not hearing anything is normal. Why would we abandon a product we have just started selling? We're not going to rush it out, it won't be long.
  3. Did you do all traffic, ports, application, category? And then from there what did you pick specifically? I can then try to reproduce it - it may be that the service you're picking needs to be updated via the cloud
  4. Okay thanks for letting us know, I can get it working on the R2 so something specifically on the Internet Optimiser side. Just to be thorough before passing it on to the team, both Adblocker and QoS are enabled?
  5. If that's working for you that's great to hear, thanks for the update!
  6. Use the domain option and have it like this:
  7. Is it all wireless devices experiencing that issue? Fix for not being able to access will come in the next version
  8. You could widen your radius or use polygons yes. Also playing during more popular times may make the search faster
  9. Is that with both enabled at once? Copy all of these into one domain rule: Youtube.com www.youtube.com http://youtube.com https://youtube.com http://www.youtube.com https://www.youtube.com and see if that works please
  10. You're already restricting the server pool with the Geo-Filter so in some cases it can take longer to get a game. When you add another person into it, you're then further restricting the pool of already restricted servers available to ones that can accept 2 players instead of 1. If you cover more servers you'll be able to get a game faster.
  11. Okay thanks, I'll pass it onto the team to take a look
  12. What was the issue with the WiFi exactly?
  13. That'll be the correct ping, as it's the hop before it starts bouncing you around higher end hops as you can't properly ping them so it does appear the ping on the Geo-Filter is accurate.
  14. Could you grab the log when it next happens please? That may tell us more
  15. I think we'll provide it as a manual download first and then put it out via the GUI about a week later. Unfortunately not, just OpenVPN and Wireguard at this time. If you have a VPN subscription then you can use it on the router and apply it to specific applications/services/ports whereas with most VPN clients it would just apply to the entire device. Say for example you wanted to just VPN your game, you can do that and have the rest of your device use your normal connection.
  16. There will be fixes/improvements so yes it could definitely help to upgrade to .41
  17. "Are you assigning the IPs within the DHCP range or outside?" A yes response doesn't help, which one specifically? Then we can try to reproduce it. It won't be much longer for a HybridVPN firmware - it'll be the next one.
  18. 70.34.123.240 In most cases you'll be unable to ping/trace the actual IP so it won't be very useful
  19. I wouldn't suggest enabling it in this case if your ping really is that stable as it'll just be increasing your ping unnecessarily.
  20. That looks correct, what do you mean you're unable to create the rule exactly?
  21. Feedback received. R3+ coming April 1st powered by fire and machine washable. While we're at it we'll add drop resistance up to 10,000 feet!
  22. Try with domains and www.youtube.com youtube.com and see if that works please
  23. So you could delete it after a reboot but it still said you had a device added? We are aware of it
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