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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    The Geo-Filter location is set manually by you, it doesn't adjust based on the VPN location.
  2. Netduma Fraser
    Are you able to access DumaOS using the app at all? I know you won't have internet but you should be able to access still. If you can get access, can you provide screenshots of all the pages in Settings please?
  3. Netduma Fraser
    The screenshot above though it seems like on the ISP router you're getting 300 less than 900 - I'm not saying that's causing the issue but if that's not giving you the expected results then results on the R3 will vary as well. Put the device in the DMZ on the R3 then do a test quickly, once done remove it from the DMZ - do not keep it in the DMZ, what do you get?
  4. Netduma Fraser
    Yeah it'll only stabilize once you're actually in the game and playing
  5. Netduma Fraser
    What game/device are you playing on at the time of that screenshot? Do you see gaming appearing on the graph when playing? If so it is prioritizing just not showing on the list that it's being detected.
  6. Netduma Fraser
    I did but they didn't give me the answers I was after. The killcam isn't going to be a 100% accurate replay of what happened. If you're playing on further away servers then the ping will be higher and the experience will be worse generally. The ping on both looks pretty similar to me but if it's working for you that's all that matters!
  7. Netduma Fraser
    Is this with the Geo-Filter enabled or disabled? What changed in terms of settings/setup prior to the issue happening?
  8. Netduma Fraser
    No they're not all supposed to stay there the whole time as you only make a connection to one or two servers maximum when playing a game. Do you see anything on the map when you're actually in the game playing?
  9. Netduma Fraser
    Seems like your speeds fluctuate a lot even from your ISP router. Set the router to 900Mbps for download. Disable DPI from the same Congestion Control menu and then see what you get.
  10. Netduma Fraser
    Glad it's all working now, I would suggest upgrading to the latest and then we can see if its a persistent issue
  11. Netduma Fraser
    It's already added I will pass it onto the team to try and reproduce, it may not be possible if they're using relay servers which is what it looks like
  12. Netduma Fraser
    I checked the server, it is correctly located so that's not the issue, Ping Optimizer is reporting good results, no spikes or anything like that so I don't think it's anything on your side and indicates it's the actual server. There are multiple servers clustered in the same location so try blocking any you get 40ms to and see if that then allows you to get the lower ping again.
  13. Netduma Fraser
    If you disable it you can lose internet as the screenshot says but it should come back, if not, if you reboot does it get restored?
  14. Netduma Fraser
    If that happens again reboot the modem, wait 2 minutes, then reboot the R3, wait 2 minutes and see if you get internet then
  15. Netduma Fraser
    Router mode if DMZ is enabled correct? Are there other devices still connected to the Nokia router as ALL devices should be connected to the R2 otherwise they can pull bandwidth away from the router. What speeds are you getting precisely through speedtest.net via ethernet to the R2? Disable the protection options in Settings and that may allow you to achieve slightly higher speeds.
  16. Netduma Fraser
    The default credentials are admin / password see if that lets you in
  17. Netduma Fraser
    It's already on the Geo, QoS & Ping Heatmap
  18. Netduma Fraser
    I'd suggest making a separate topic for the R3 and we can troubleshoot there. For this one, access via 192.168.1.1 instead, does that work?
  19. Netduma Fraser
    IPv6 is disabled by default on this version but it shouldn't cause that kind of issue. How were you able to get access in the end? Are you turning the R3 off regularly for example at night? If so that's potentially why, routers are designed to be low power and always on and depending on your modem the boot order can be important to get internet.
  20. Netduma Fraser
    Just to clarify, you're saying that Steady Ping does not stabilize your games when the PS is set as a console in the Device Manager/added as a console to Geo, only when set/added as a PC? What game is it you're playing and how do you then add it to the Geo?
  21. Netduma Fraser
    In that firmware though we have specifically made improvements to the Geo-Filter which may help with the situation you're having here
  22. Netduma Fraser
    Try this: Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better.
  23. Netduma Fraser
    What is the model of the modem/router the R3 is connected to? Is that in bridge mode?
  24. Netduma Fraser
    It's not being reserved for anything specifically, but yes by having it set aside so no devices can use it, it means that bufferbloat can't happen as your connection can't be saturated. No Traffic Prioritization just prioritizes devices, it can't prevent bufferbloat, you have to use CC for that. What is the model of the modem/router the R2 is connected to and how have you set that to ensure all traffic flows to the R2? E.g. R2 in its DMZ, modem/bridge mode. Are ALL devices connected to the R2? What speeds do you pay for/expect? Have you entered these into the R2?
  25. Netduma Fraser
    It's not a different ratio, it's based on DPI and prioritizes whatever it detects, either the game is using more upload in that instance or it's not detecting everything at that time so we'd need to update what it classifies
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