Netduma Fraser

Ideally yes you want it to be as stable/consistent as possible with minimal increases overall

If it's just happening over ethernet and with the one device it could be the ethernet cable itself, swap it out for another and see if it helps at all. Are you using a VPN for the console? You'll have to be more specific

Prioritized traffic based on your Traffic Prioritization settings, Background is traffic you haven't prioritized, there's no issues with what's showing there

Ah thanks! Will bump Alex

The lease ends and renews itself all the time, I'm not sure what the default is but it can't be changed on the XR, it wouldn't cause an issue accessing though. That error is definitely browser based, or you accessed using HTTPS rather than HTTP.

That's an error due to the browser or if you have an adblocker enabled on the browser, disable that or try another browser and it should work

Added

Great to hear that, thanks for the update!

If you follow the instructions here to upgrade: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ you should be fine, TFTP can always be done as you mentioned

What platform are you playing on?

No need to post it on an unrelated tweet by the way, a direct tweet to us is fine, we'll see if just as fast. Are you able to load the interface if you try accessing using a PC? Are you using a VPN client on the PC itself?

No it doesn't rely on it but it's part of the puzzle and it's not incorrect, I'll get the team to re-test the game

You'd have to consult the eero manual about how to use it behind a router, we don't have specific support for mesh but I believe some people have used it. For WiFi try this: Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds, 2.4GHz for stability Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _

Did it disconnect and restore itself within 5 minutes?

I would assume you need to approve it/whitelist it on whatever that anti-virus is for it to appear on your box?

You would need to take a backup from when you don't have the issue, otherwise doing a reset and then restoring a config from when you had the problem could just add it back. If you want to delete a device from the Device Manager just make sure it hasn't been added to Traffic Prioritization, if it has then delete it there first then delete it from the Device Manager.

I don't believe so, we don't generally have a timeline on getting games added but we'll see what we can do

Someone mentioned for a similar game that it wasn't appearing unless the game was using different ports, could you play and check Steady Ping > Stats over a few games and see if it uses different ports at all please?

Check the IP on your device specifically and then match this with the device you think it is on the Device Manager, do the IPs match?

Yes you should put your correct speeds in, your upload QoS will not work properly otherwise. What firmware version are you on currently?

It would be better to post in the specific disconnect topic where you got the .291 firmware as that is where we have asked for feedback. Have you had the issue on .291 yet?

It might mention it by MAC address but you'd then need to try and match it to one of your devices - however, if you have rebooted the log won't show anything and also given the length of time between the start of the post and now, even if you didn't reboot that information wouldn't be available anymore so the best recourse is a factory reset now.

Potentially the ethernet cables you're using are faulty, swap them out with different ones and see if they work, otherwise it sounds like the physical ports may be damaged unfortunately.

Can you provide a screenshot of what you're seeing exactly please?

Can you provide a screenshot of Settings > LAN when you see this issue happen please?