Netduma Fraser

You already have it, click the link above

There will be a new one in the coming days that should hopefully permanently resolve this, it has a lot of fixes, we're just finishing it up.

As you rightly mentioned it is a Netgear router so all those aspects are something they would handle themselves, not something we would get involved with. You can follow the security alerts/updates they have made here: https://www.netgear.com/about/security/ by clicking on one of those alerts it will show you the routers it applies to and on what version it was resolved on. Any recent fixes they've mentioned there will be included in this version. Unclear at this time how the security updates may work going forward. I suspect they will continue pushing the security updates out for the 3.1/3.0 version and provide us with the necessary fix to apply to the beta but I can't be certain.

Added https://forum.netduma.com/forum/151-netduma-r3-early-access/

Added https://forum.netduma.com/forum/151-netduma-r3-early-access/

We did a cloud update recently so that could be the cause - are you seeing anything on the map when it happens?

I suspect the change in LAN IP working was more likely that the system reloaded itself, I imagine if you change it back it will work again. As a test, if you tell the router your speeds are 1000/1000 and run a test what results do you get?

This could be due to crossplay, we don't see any servers on the map for it for some reason - presumably if you disable the Geo-Filter it works fine?

I don't think we've tested it but I'll add it to the list for the team to look at

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It will not be available, it was closed beta, you'll get a more up to date version soon

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Great to hear that! So bufferbloat/lag occurs when your connection speeds are being used fully - this happens when doing a download for example and for lower speeds like yours this can happen more often even if a download isn't happening. By reducing your speeds by 20% in this case it prevents your full speeds being used and thus prevents the bufferbloat/lag from occurring.

Are you using PPPoE, VLAN, or DHCP Identifiers? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

Best to email us [email protected] for order queries but I can confirm we do have your order. It should ship on Monday, though we can't guarantee delivery by Xmas as it would ship on Monday.

Added you all

You'll need to do it with all devices connected

Here is a guide on how to use the Geo-Filter: https://support.netduma.com/docs/dumaos-3/geo-filter/ They're clamping down on people using VPNs so you may not get those servers when using one.

Are you using PPPoE/VLAN or DHCP identifiers to get a connection by any chance?

Set to 100% is fine and you can still do that on the R3. Yeah if you would have disabled it like that nothing on that page would have worked. I can pass it along. The whole point of SmartBOOST though and the upcoming features is that you don't need to tweak as much.

I don't think we provide any additional information other than how a feature works for the user really. It'll be out sooner than you think!

The latest available non Early Access version is .290, there will be a new update soon though

Can you provide a screenshot of the DHCP settings/reservations please?

The point of the feature is to prevent lag like the situation you mentioned, it does this by preventing your connection being saturated by lowering your speeds. Set it to 70% for download/upload and see if the issue occurs.