Netduma Fraser

Just to clarify, you said your modem is in bridge mode and the R3 is in its DMZ - it can only be one or the other, which one are you using? By the only device being connected to the R3 is the PC do you mean you have no other devices in your home using internet or that they are connected to a different router? If the latter could you explain how they fit into the network please. How have you enabled the Geo-Filter exactly? Currently you're not using Congestion Control with it set to 100 so that won't be helping. Try with 70% and experiment from there to find what percentages work best for you. You've reserved bandwidth for certain games (gaming barely uses any bandwidth so 40Mbps is overkill and won't get anywhere close to needing that much so you could remove this) but then you haven't prioritized those games. Prioritize Gaming overall so it covers all the games you want to play. Also prioritize the device as well as a backup. Is the PC the risk device? In which case you should absolutely remove the DMZ rule and the port forwarding rules as it's a major security issue for PCs. If it was a console however the port forwarding rules would be unnecessary because its in the DMZ already.

The only way that makes sense is that the routing from you to the game servers is poor, in which case no router could resolve that, it'd be something you'd need to go to the ISP with but they would be unlikely to help

You'll need to give us the ID of that server then we can correct its location in the cloud. Until then you can add it to your denied list to prevent connecting to it. You should never put your PC in the DMZ, it's a major security issue, I would strongly suggest you remove that. It could also be impacting your results but also with your configuration the router can't properly control devices individually to prevent issues.

Added https://forum.netduma.com/forum/151-netduma-r3-early-access/

As a test shut your console down fully when you stop using it and see if it gets boosted still after 24 hours please

So just the boosting aspect stops working? What games/applications are you expecting to be boosted? Presumably you're seeing them being boosted when you're playing the game/using the application within that first 24 hours and then it shows nothing correct? What devices are you using that the boost would be applying to? Are you leaving that device in an instant on/standby mode rather than shutting it down fully?

How did you set your ISP router for the R3? DMZ, modem/bridge mode? Were ALL devices connected to the R3? Are speeds set the same as those you receive? What settings were changed from the defaults? The Geo-Filter only shows connections that are being made, if only a few didn't appear then it's likely the game wasn't attempting a connection to them. The latest update is here: https://kb.netgear.com/000068422

If you're getting those ping spikes directly connected to the ONU when there is no possibility of local devices interfering then that's something you'll need to rectify with the ISP first as the router won't be able to help with inherent instability. Set the MAC address of the R3 to the MAC of the ONU instead and see if that helps. Where are you measuring the packet loss? It's very bizarre with only a few devices and only being used one at a time that you're getting packet loss. I really would suggest you explore the ping spikes with the ISP first as its likely the loss is related as well, even if you didn't see it in that testing session.

Could you explain what the issue is that you're facing exactly?

You are: https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/

I'll ask them to update that too! That's really great to hear, thanks for the update!

Their IPs change and so can become out of date, I'll get the team to update the 14 not displaying, thanks for the report!

It is and yes as far as I am aware - at least for the moment the latest security updates are present - you can upgrade to the public version which does have this version of DumaOS in.

Good to hear, thanks for the update!

Okay so you don't need it. Correct, you have a very good ping so the game doesn't need to do anything to compensate

The ping itself doesn't matter, it's the stability that Steady Ping helps with. If it's a stable 8ms ping to the game server and doesn't fluctuate then you don't need it. If it does fluctuate then I would suggest trying it.

Good to hear, thanks for the update so far!

Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings. Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

It would be best if you made a new topic for this, include the answers to these questions there: What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? What game are you playing? What platform are you playing on and how is it connected, via ethernet or WiFi? How have you setup the Geo-Filter?

The beta is no longer required as it is part of the latest public version now

Great to hear that, thanks for the update!

.1147 is the latest one we released on Friday so I'd suggest that

I've added you to Early Access so you can upgrade to the firmware there, that should get rid of the errors on the interface, it may fix the PS issue also but if other devices have internet it may not be the router, I've provided the link to the PS guide for it anyway. If it continues after updating disable the Geo-Filter, does it work then? https://forum.netduma.com/forum/151-netduma-r3-early-access/ https://www.playstation.com/en-gb/support/error-codes/ps5/ce-118527-4/

How did you do a reset exactly? From the interface or physically? By a reset do you mean a factory reset or a reboot?

Thank you I'll pass it onto the team to correct