Netduma Fraser

You now have access, enjoy!

I've stopped giving ETAs due to delays but I can't imagine it will be much longer

Thanks, I've let him know. I'm not confident he will be able to access though. Will get back to you.

Thanks for trying my PM, please reenable remote support and double check the DMZ is correct as the router IP may have changed. Let me know once you've done that please.

I have sent you a PM to try while we try to gain access.

I've asked them to try and access again using latest IP. Thanks for the suggestions everyone!

Just checked it again based on your comment and couldn't access. Are you absolutely certain the R2 is in the DMZ of the Huawei and that you have remote support ticked in the R2 settings?

As above, have you been commenting from a device connected to the R2 or from phone data?

Hey, welcome to the forum! How did you receive that firmware because I did not send anything to you. I've sent you a PM, please try that and see if it is more stable.

It is coming I promise!

Hey, welcome to the forum! We do not sell in retail so it would have to be imported. We offer 3 working day shipping to Australia from netduma.com. We will provide an AUS adapter for you so that you are able to use the router right away.

Your IP keeps changing which makes it hard to get access, I've let them know and will get back to you when I have info.

It is AC WiFi on the R2, we're making some WiFi improvements at the moment so if that is really important to you then maybe best to wait for the public firmware release due soon before purchase.

Okay thanks, I'll get them to try again.

Make sure you've put the WAN IP from the System Information page into the upstream router DMZ and ensure remote support is enabled in the R2 settings as we can't access you.

I've chased a dev and will try to make sure they get it done today.

That is coming in DumaOS 3.0, you will be able to delete all offline devices. I realize it is a frustrating wait and I apologize for that. We are working as hard as we can to get it out as soon as possible.

I've let a dev know already, they'll get that resolved within the next few days.

They can't do it over the weekend so hopefully it will be Monday.

Hey, welcome to the forum @cnc137! Thank you very much for the information!

Nothing yet, it will be XR700 next then the XR300.

I have chased him again, will do it as soon as he can.

Hey, welcome to the forum! You now have access, enjoy!

I'm just going off what I hear, I believe it is close to being in the testing stage and then beta release bar any caught issues.

I have responded to your topic about this.