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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    It would be tomorrow now so quite possibly when you're asleep, you don't need to be around for us to do so as long as remote support is enabled prior to that. We can do that yes.
  2. Netduma Fraser
    We believe we have fixed this issue in the next firmware but for the moment set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.
  3. Netduma Fraser
    Click reset at the bottom there
  4. Netduma Fraser
    Reset bandwidth allocation, gaming uses less than 1Mbps in most cases so 90% is unneeded, then drop 10% on CC retest, see what the ping is like, you want to get it as close to the Ping Test results as possible. So change percentage, test, change, test etc
  5. Netduma Fraser
    That's all you need to do, it's important to saturate the connection at the same time. Once you've changed the percentage wait 30 seconds to see how it has affected the ping, if it's not good enough then move on. I'd suggest trying intervals of 10 to start with.
  6. Netduma Fraser
    Ah, I remember. If you don't reply to the topic after a suggestion we don't know whether you're still having issues or not, if you reply there then we can continue troubleshooting
  7. Netduma Fraser
    It may take a few days for the spikes to settle but that's a good start! We're still improving the Benchmark results on the XR routers so I wouldn't worry too much about that currently and go on feel or use PingPlotter, saturate your connection with downloads/streams etc and experiment with CC % to see what brings the ping down as much as possible.
  8. Netduma Fraser
    It has been awhile since new firmware has been available, shouldn't be much longer before another version is released. Apart from the UPnP issue which is more visual there hasn't been many recurring themes from what I can see. If you're having an issue please make a topic and we'll be happy to help.
  9. Netduma Fraser
    Can you provide a screenshot of the QoS page as you have it set currently please?
  10. Netduma Fraser
    Okay might be fixed in a non released version then as I know it has been fixed, in the meantime I would advise you look up the channel/WiFi requirements for the US and choose a region that has those same requirements
  11. Netduma Fraser
    What firmware version are you on currently? I believe this was fixed in the latest .394
  12. Netduma Fraser
    Can you provide a screenshot of a completed Benchmark test please and a screenshot of the QoS page as you have it set currently
  13. Netduma Fraser
    They are support forums so you will only see people having issues so that can give a false sense that there are only issues but there are many people not posting because they don't have said issues
  14. Netduma Fraser
    I think that's a good idea, the baseline is quite spikey so once that is resolved your overall performance should improve. In WAN Settings change NAT to Open and see if that resolves the issue with the cameras
  15. Netduma Fraser
    Did you enable the option on guest WiFi for the devices to be able to interact with your network? Under what conditions were the PingPlotter tests done?
  16. Netduma Fraser
    I think a good test to see if it is your settings is to play during off peak times when the servers are generally under less load then play with and without and see what the experience is like.
  17. Netduma Fraser
    Great to hear that and thank you for the update!
  18. Netduma Fraser
    That is all that is needed thank you, Liam will have to connect on Tuesday now, no need to do anything on your side or be by the router
  19. Netduma Fraser
    Did you do the PingPlotter test again with the new modem? Try making a guest 2.4GHz just for the smart devices and see if they're able to connect to that
  20. Netduma Fraser
    That's port forwarding, follow the specific steps here: https://forum.netduma.com/topic/38675-hybrid-vpn-for-warzone-no-longer-connecting-via-open-vpn/?do=findComment&comment=332646
  21. Netduma Fraser
    From the screenshot put the source ports in start and end and then do the same for the destination as well
  22. Netduma Fraser
    Now you have access again, try this again: While connected via ethernet, disable WiFi entirely, reboot the router from the interface, wait 2 minutes, access, enable WiFi, change the channel, apply, reboot from the interface, wait 2 minutes then see if it's more stable from then on. Also, set reserved IPs for all devices between .2 - .99 and then reboot from the interface and wait 2 minutes
  23. Netduma Fraser
    I would suggest so yes as there is no need to prioritize twice
  24. Netduma Fraser
    All servers appear to be pinging correctly so I don't believe so - have new servers been brought online/offline that we need to check for?
  25. Netduma Fraser
    Yes that would be 6 rules but you will likely not need the 88 or 500 rule. If you're playing over WiFi then Gaming/Voice, if playing over ethernet pick Normal - regardless I would suggest enabling Apply to WAN as if your ISP supports priority tags you may have an improved performance. No need to reboot, they will work when the console goes on. It is quite possible that not all the rules will appear to be used - it depends specifically on what they use during a game and what may be used occassionally.
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