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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    Thanks for the log file, what is the model of the modem/router the R2 is connected to? Also on the R2 set the DHCP lease time to 168 hours and change the range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that helps please.
  2. Netduma Fraser
    Could be that it's running out the memory, in which case the next firmware should resolve that.
  3. Netduma Fraser
    I don't believe we've changed anything. I'll check in with the team but won't get a response until Monday unfortunately. Do any of you by any chance leave HybridVPN enabled all the time/overnight?
  4. Netduma Fraser
    In the first instance you're actually routing all the traffic to that server, I suspect with that you're just sending the traffic that relates to the location to that server and so you're actually just connecting to a local server with a lower skill barrier.
  5. Netduma Fraser
    It should be on the remote line, if its more like a URL then search on the VPN site for the DNS Thanks for that, I've not seen a config like that before, there are a ridiculous amount of routes there, I'm not sure how it would choose the correct one. Is that what was downloaded from the site, it hasn't been altered in anyway? For the log most likely the next version, if you're having a similar issue please make a new topic
  6. Netduma Fraser
    That's the correct way to add it there, it will apply to the whole device. Copy the IP from the config and input it in the DNS and see if it works. That's a bug on that version but will be fixed.
  7. Netduma Fraser
    You don't need to add ports on it as when it's greyed out it will apply to the whole device but if that's what works for you then great. Set the DNS on the HybridVPN menu and it should allow you to connect.
  8. Netduma Fraser
    They are just misclassified servers, it's something we'd have to sort out but it is only a visual issue, it won't impact your game experience in any way. Force some higher ping servers, they may play better if the server is less under load.
  9. Netduma Fraser
    For a console, it should have added and been greyed out meaning it applies to the whole device, delete the rules and device from the VPN, then change it back to a console device type on the Device Manager, then re-add it. With the latest R2 update we've added a DNS section for HybridVPN so you may need to enter the VPN DNS in there as well for it to connect properly.
  10. Netduma Fraser
    Si desea velocidades máximas, entonces sí, pero si está de acuerdo con que sean más bajas y aún desea los beneficios de QoS, déjelo habilitado.
  11. Netduma Fraser
    Sí, debido a su antigüedad en el hardware que se necesita
  12. Netduma Fraser
    Es un enrutador antiguo, por lo que probablemente sea lo máximo que pueda lograr sin deshabilitar QoS
  13. Netduma Fraser
    Deshabilite las opciones de protección en la configuración de WAN, ya que eso puede ayudar a aumentar las velocidades
  14. Netduma Fraser
    Do keep us posted! It's possible memory is filling up which is why it happened after two weeks, hence would like to see if it happens again roughly after the same amount of time
  15. Netduma Fraser
    Interesting, could you give it a factory reset and see whether it occurs again after the same amount of time? This may be related to something we've figured out recently
  16. Netduma Fraser
    Glad to hear it's working, hopefully it will stay that way but do keep us posted.
  17. Netduma Fraser
    Try the connection to the game then when it fails immediately get the logs from the System Information page and post it here please, hopefully there will be a clue there.
  18. Netduma Fraser
    Could you disable your port forwarding rules and see if it works then please. Also have you disabled Share Excess on Bandwidth Allocation?
  19. Netduma Fraser
    Did your gaming 100% not resolve it this time? Are there any settings or physical changes you've made to the setup prior to the issue occurring?
  20. Netduma Fraser
    Posiblemente, pero no es algo que puedan probar hasta la próxima semana.
  21. Netduma Fraser
    Eso es muy extraño, no he visto ese problema antes, ¿podría borrar el caché/cookies del navegador, actualizar la página y ver si aparecen?
  22. Netduma Fraser
    Es algo que los desarrolladores deberán analizar, desafortunadamente.
  23. Netduma Fraser
    El bloqueador de anuncios debería funcionar en la última versión, ya que implementamos correcciones, por lo que ahora deberíamos hacer un restablecimiento de fábrica desde la interfaz; sin embargo, es posible que debamos revisar la adición de una lista.
  24. Netduma Fraser
    Sí, absolutamente puede volver a una versión que funcionó para usted, no hay nada de malo en hacerlo
  25. Netduma Fraser
    Es probable que ahora se encuentre en un estado extraño, por lo que se recomienda un restablecimiento de fábrica, luego se recomienda usar la lista abreviada y luego, con suerte, debería funcionar
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