Netduma Fraser

That's fine, as long as it is connected to the router, keep us posted!

I meant more in depth than that but if not that's fine. Do you have any devices that are yours that are connected to the ISP router that you could connect to the R3 to see if they get the same issue?

Upgrade to the firmware above if you don't want to have any issues - in theory it shouldn't be the latest but it works

Have you changed any settings on the PC itself for the internet adapter?

So does that mean it only happens initially when you turn your PC on? Is it more that it takes a minute or so to get a connection or that you have a connection initially and then it disconnects after 5 mins for example? Does it then only happen again another time when turning on instead of a few hours in etc?

Are there any devices still connected to the ISP router? Does it happen at a similar time of day, using the same service, playing the same game etc?

Does it seem to follow any sort of pattern such as same time of day, same devices being used when it disconnects etc?

If it's not happening anywhere else other than your room then it is likely poor signal/a dead zone in your room. The signal is probably spotty, just about reaches but as such interference can drop it very easily. If it happens again then split the bands and then use 2.4GHz exclusively in your room and it should be more stable.

Best to check the topic for the issues. It's more likely to work yes

Did you set it as static as well? Are you using PPPoE/VLAN or IPv6 at all?

I've added you to Early Access https://forum.netduma.com/forum/151-netduma-r3-early-access/ What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? If you could re-enable 5GHz and get the issue to happen again and then provide the logs from Settings please that would be really helpful.

The interface on the mobile browser doesn't change to the app style interface at all? You may need to be on DumaOS 3.3, I've given you access to the beta, please be aware it is a beta and therefore there may be issues: https://forum.netduma.com/topic/60122-new-xr1000-beta-firmware-dumaos-33688-upgrading-fix

It's interesting that it's only your phone, regardless of the phone that you're using. Is it possible to test using someone elses phone in your room to see if they get the same issue? Do you get the same issue on your phone when you're in the living room?

Good to hear you're connected. You can leave that blank unless they've given you something to enter there

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? What platform are you playing on and how is it connected, via ethernet or WiFi? How have you setup the Geo-Filter?

If you're using the Geo-Filter disable it, do you get the same issue?

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It's just the normal way you access routerlogin.net or 192.168.1.1 or 10.0.0.1

You'll need to open the file for the server you want to connect to in a text editor, copy the contents and enter it into the config section on HybridVPN

Go to DumaOS in your mobile web browser, does it load with the mobile/app interface that way?

It's unlikely it would work, as I mentioned they've implemented ping limits to stop people doing that. You'd need to get a VPN from a provider that gives you OpenVPN or Wireguard configuration files and then enter the contents of the file along with your VPN credentials into the HybridVPN section on the router (in Settings)

It's likely the cloud, I'll let the team know so they can look into it

In the 10+ years of the Geo-Filter no one has been banned using the router because it's not a way to cheat or anything like that and there is no way for them to specifically determine what router someone is using