Netduma Fraser

That's something we'd need to update on our side. Game servers don't always respond to pings so you won't always see a ping value unfortunately

Bypass the router for a few days (i.e. over the weekend ideally) and connect directly to your ISP modem/router, do you get the same issues or is it consistently low the entire weekend?

Can you provide the IDs for some of those Atlanta servers you've blocked please? It may be some are required to be connected to. You haven't blocked any servers around Ireland have you?

We don't make topics on the new NTGR firmware updates, especially if it's not had any changes from us. It's just some security updates so overall functionality will not have changed.

Added

Hello. On the ping map, selecting the game FC25 shows me the servers, and so far, everything is fine. When I go to Geo-Filter and trace the area of interest, a server appears that the game connects to but does not show on the ping map. Why does this server not exist on the ping map when selecting the game FC25? Then yesterday on Geo-Filter, when I opened the game FC25, all the servers appeared, as always, including the one in Palermo (Sicily), which is very close to my town (Lascari) with a ping of 1 ms, but the system did not connect to it even though it was within my range. This server has never appeared for me; it only showed up yesterday, and I managed to add it to the allowed servers. Could you provide me with clarifications regarding this? They will add and remove servers all the time, the Geo-Filter shows active connections made, Ping Heatmap shows a the ping to a set list of servers so we may need to update it. 1ms would be impossible so that won't actually be a server you could connect to, likely just a glitch

For the Geo-Filter it would be best if you did the PC to PlayStation device type in the Device Manager so it can then be added to the Geo-Filter as a console. People will try lots of different things and if they get a good experience they will assume that is the best way to use it but the truth is there are lots of variables and so I would suggest using QoS most of the time. No specific recommendations for percentage just start at 70% and fine tune from there if needed.

Lacking in what way, what is it you're wanting/needing exactly? We almost certainly will yes but I couldn't say when that might be. It's very unlikely we'll provide it as a software that can be flashed to any router though.

As I mentioned before that is peak time congestion from your ISP, nothing has changed on your side when that happens so there is nothing you can do on your side at that time. When ACC is available for the R3 it may help with that but I can't guarantee it.

What do you mean unstable & laggy exactly? You would need to put the R3 in the DMZ of the ISP router to ensure all traffic flows through smoothly. Does it generally provide you with a lower ping after a reboot?

Add Gaming as an activity and also add the gaming device itself as well. If it continues it may be worth having your ISP router handle PPPoE instead to see if it works better with the R3 using DHCP

So earlier today lower ping then completely out of nowhere the ping just rises and stays there with no settings changes, physical changes or any other outside influence? If so that really doesn't make any sense, can you provide a screenshot of your Congestion Control Settings & SmartBOOST? What changes have you made to the router from its defaults?

Hold the Factory Reset button for 30 seconds then release, wait 4 minutes, then try accessing please and see if you can go through the setup wizard.

You have 1 device using a dedicated internet connection. Smart Queue Management does just that, it manages network queues, with just one device being used there is no network queue, there is just 1 'lane' and the gaming device is in it, nothing for it to get stuck behind. Its very unlikely that would eliminate those feelings in BO6, it's more likely your distance/routing to the game server.

If its the PPPoE issue then you're only the second person to report it so not a widespread issue but it is being looked into. The internet dropping when you turn your PC off makes no networking sense whatsoever so I can't even begin to determine why that might be happening at the moment. The R3 WAN IP into the DMZ correct?

I mean now that it's happening though can you determine any patterns e.g. peak/non peak, a specific device on the internet etc

When the ping gets worse are there more people on your network, is it during peak/non peak times, are you still connected to the same game server? etc

Try it with a PC web browser instead to adjust it. How have you determined that the ping should be 38-40?

Have you been adding servers to your deny list recently? I'd suggest deleting your polygons and making one big one so its not overlapping several times and also test with the radius instead

What web browser/device are you using to access/change settings on the interface? Are you using the Geo-Filter? The logs won't show lag or anything like that

Okay that would explain that ping then, I still don't believe you need it for SQM but yes it does have the same implementation as the R3 currently although in Early Access though you can try pre DumaOS 4 but you won't get many more updates for that router.

It's unlikely to have bricked it, give it a reboot, wait 4 minutes then attempt access, if you still can't then while connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.

Most likely yes but if you select the R3 then it has its own firewall so is safe to do so

Normal if it's connected via ethernet, Gaming/Voice if it's connected via WiFi. Try with Apply to WAN enabled, it really depends if your ISP supports priority tagging but shouldn't negatively affect you if they don't

Yeah I've not seen that before so I would say it's most likely faulty