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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Wow, that's mental! No it would only support 1gbps WAN so if you really want to utilise those speeds you may need to consider another router that can support this.
  2. Thanks, looks like most entries are happening within 5 seconds which looks fine. Do you notice that the issue occurs when you're in a specific room? It could be there might be a bit of a deadspot.
  3. Okay thanks, please continue to monitor it and we'll take a look also. Did anything appear blocked when that happened?
  4. That's strange, that would indicate it's to do with DHCP so static IP should work. On the device, when you connect to the router reset the DHCP lease on the phone WiFi settings immediately, does that speed up the connection?
  5. Just so we can get a better idea for when we test, when do the server messages appear and does anything appear blocked on the map when this happens?
  6. Thanks for the link, based on that yes please do try disabling DHT.
  7. It's an option that is required for some users in order to gain a connection with the router. If you used the option without needing it you probably wouldn't have a connection. Most settings like these will not improve the connection.
  8. Good point! For one of the devices that this happens on could you give it a static IP on the router interface please and then see if when you connect it again it gets a connection immediately.
  9. Just so I'm clear, do you require these options? If so you're unlikely to need to put it on the home hub unless you're using a modem as well?
  10. Once you have signed up using the link above we will email you the download link. If you haven't received an email with the link within a few days please make a post here:
  11. They haven't been but this is a good shout, I've let the team know about this. Are you using the standard Destiny profile for this?
  12. It's possible it was misclassified as a peer but was actually a server. Take a look at the domain name, if it's got something like vultr in it then it's a server just misclassified at a peer. If you come across any of those we'd be grateful if you could post them in the form here so we could correct them:
  13. You need to purchase a VPN subcription from those providers websites first before you're able to use the feature.
  14. That server in picture two wasn't ping assisted by the look of it. Was it a solid circle around it? Looks like either you've allowed it in the past or it's been whitelisted. Also would put strict mode on if you're wanting to just use Ping Assist.
  15. You need to have a subscription with a VPN provider in order to use the feature. It doesn't have to be one of the two listed but the provider you choose will need to support OpenVPN. If you use one of the two listed then you just need to use the username/password you signed up to the subscription with. If you use a different provider you will need to get an OpenVPN configuration file from them (version 2.3.4) and then paste that into the advanced section and enter your username & password.
  16. So it's not getting you any hosts outside your radius at all? If so put it up to 10ms does it perform the same?
  17. Yes that's right but we do have some say in this as well as we know the software and our users so well. If there was a beta for the R1 we'd of course control this entirely.
  18. Yeah I know, could you try what I suggested above please as I want to see if Ping Assist isn't working properly at all.
  19. Okay glad transfers are working properly. I'll close this topic. Feel free to open another if needed, if you have any further questions/issues.
  20. Okay that's good, you're still under warranty. Could you email [email protected] with a link to this post please.
  21. If it's that high when just doing a YT video on one device then that isn't a great sign, could indicate a hardware issue probably from old age. When did you purchase?
  22. What is your average ping to the game shown by the Geo-Filter? What are your speeds and what QoS settings are you using?
  23. I would assume that if the server is running faster than the test then the iPerf configuration you're using isn't setup correctly, are you using multiple streams? I also found when I used iPerf that iPerf2 performed better than 3 so that may be worth a try as well.
  24. We haven't decided on beta tests at the moment, our focus is on getting it ready and once that happens we'll let everyone know but it may be the case that we release it like the previous milestones. Assuming they want all the features I imagine this would hit the XR700 as well but can't promise anything at this early stage.
  25. Does it only happen when gaming or does it happen at other times too? Do you notice it happening on all devices?
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