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Everything posted by Netduma Fraser
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Thanks for that, does it have an option to enable automatic assigned DNS?
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I've you're not having an issue you don't need to touch that option, if you disable Upstream DNS you must use DNS override to enter manual DNS. Issue at the very least is override isn't working for this user and possibly the router isn't taking into account the upstream DNS for some reason. @Moraywhat is the model of your modem/router? I just want to check to see if there may be something conflicting
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Looks like we have found the cause, thanks for trying that, I will pass this onto the team so they can reproduce it and work on a fix.
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That's great information thank you, could you try setting the DNS on the PC as well and see if it drops out please?
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By WAN IP in this case we mean your public IP address, so if the IP is the same as what you gave us we'll use that, otherwise the forum provides us with your IP so we can use that instead. I think it's just a case of us checking the logs each time it happens to see if there are any indications. However, one of your last points could be it, you said you had disabled all DNS settings on the R2, do you mean you unticked Use Upsteam DNS and didn't enter any manual ones? If so that could be a reason - DNS is important and so it should be set one way or another.
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Thanks for letting us know, Liam has been off sick the last few days so I'll get him to look at it when he is back. It's likely the WAN IP of the R2 has changed since it has been off and so the DMZ on the modem is invalid, double check the IP then put it in the DMZ again on the modem and you should get an Open NAT.
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ANNOUNCEMENT: DUMAOS 3.0 IS HERE
Netduma Fraser replied to Netduma Luke's topic in News & Announcements
The router on it's own won't cause issues like that, more likely settings need to be altered. Make a new topic with your setup details and screenshots of the settings you're using and we can advise from there. -
Thanks, you too!
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As it's late and the weekend now (based in the UK) Liam won't be able to check this until Monday so go ahead and reset it so you have normal internet and we'll still have the info
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No worries about that, as we've enabled remote logging we'll have detailed logs on our end, I'll pass it on for Liam to have a look.
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Just toggle Filtering Mode off on the Geo-Filter page
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Disable the Geo-Filter as we haven't tested that game at all, then it should work just fine
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Unplug the router from power for 10 minutes, plug in, wait 2 minutes, attempt access, if it doesn't work hold the reset button for 30 seconds, then wait 2 minutes before accessing the interface
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Is that using the default credentials: Username: admin Password: password
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Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
Bem-vindo ao fórum! Reproduzimos o problema e o transmiti à equipe para dar uma olhada, espero que seja um problema de nuvem que possamos corrigir rapidamente sem uma atualização de firmware. -
Did you do a factory reset after the upgrade? If not please do so and see whether that resolves the disconnects. We have reproduced the location issue and I've passed it onto the team to have a look at.
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Gaming requires very little bandwidth, you don't need to assign much to it - I would assign more to streaming, don't forget about Congestion Control as well - that will prevent your game lagging while streaming
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Congestion Control you can experiment with, we always suggest starting at 70%. Based on this: https://stream.twitch.tv/encoding/ you need 3000-6000Kbps (3-6Mbps) upload to stream between 720p - 1080p quality. So for example if you have 10Mbps upload you would assign 30 - 60% to the streaming device.
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@BulCongestion Control applies to the entire network to prevent local congestion so I would recommend still having that enabled but you could disable Traffic Prioritization and that will stop the game being prioritized. You could also assign bandwidth to the streaming device via Bandwidth Allocation - have a look at what Twitch recommend for upload depending on what quality you're going to stream and then assign the necessary bandwidth.
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That would be very cool! With designs like that you are relying on the internal antennae and not being able to move them could result in poorer WiFi performance. Maybe in the future! Awesome but the copyright lawsuits that follow it would not be 😂
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Geo-filter - "Uncaught Unmatched Device"
Netduma Fraser replied to Jayco93's topic in NETGEAR Nighthawk Support (XR range)
Welcome to the forum! Did you factory reset after installing .134? If not please do so and see if that resolves the issue. -
My 2cents on that would be that generally routers are kept in corners or out of sight so spending more money on the design of something makes less sense than putting that money into the internals or software.
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It'll be something we'll have to look into then, for the moment you'll have to manually reconnect it.
