Netduma Fraser

Make sure you force a connection to the interface using HTTP as HTTPS can also cause the error so try one of these links specifically: http://10.0.0.1 http://routerlogin.net

@Bat 'n' Ball yes that's the easiest way to reproduce the issue, if you re-connect the device to the console in the same way (WiFi or ethernet) and then give it the exact same name and device type then it should get rid of the error without a factory reset.

If you use 10.0.0.1 then to access the XR do you get access without issue? Script error is usually due to a browser based Adblocker being enabled

That's not too bad considering! You'll need to put Ping Assist to 0 to force UK servers exclusively.

Sluggish in what way, are you experiencing lag/buffering? What is your ping like to the game when streaming?

Could you provide a screenshot of your Geo-Filter page please? What's it like gaming using starlink out of interest? I don't think we have many users with that type of internet.

How quickly after the upgrade did you factory reset exactly?

What web browser are you using? Could you try accessing 192.168.1.1 instead please and see if it works?

Was this after an upgrade that you reset and got that error? Can you provide a screenshot?

Give it a reboot, wait 2 minutes then try again please, are you able to ping without error?

Use Always for Congestion Control and see if that resolves it please

Are the TVs now connected to the XR or do they need to be connected to the BT hub? Are you using Always for Congestion Control?

No I don't believe so, we're working with NG to allow for a more full backup

That all seems fine, it could be that because it's quite a new game there are a lot of people playing it currently and that's putting strain on the servers as the ping on your side to the server hasn't changed at all. In that case I would suggest setting everything up as you want it and then make a back up in settings so you can speed up setup should it happen again

Resync the cloud and then ping, it should be working now

So basically, the CoD servers don't respond to typical pings, they also change the servers/IPs that they use quite frequently so when they change we can no longer ping the old ones with our ping workaround so then we need to re-check and update to show the current servers/IPs. It won't affect the Geo-Filter because it sees all available connections when you launch the game so you can still join any you like.

Ping Heatmap only pings servers - it doesn't mean you can't connect to them, just that you can't ping those specific IP addresses because we need to update it to show the latest IPs/servers they are using. The Geo-Filter however can see all the IPs/servers/connections and does not rely on Ping Heatmap so you can connect to servers you don't see on Ping Heatmap. What is the issue you're seeing on the Geo-Filter page itself?

Have a look at the map when you get kicked, there should be something blocked, add that to the allow list and it should let you in

We'll get that sorted, Ping Heatmap just pings servers so you'll still be able to connect to them using the Geo-Filter - what is happening with the Geo-Filter exactly?

Resync the cloud in the Ping Heatmap menu then re-ping the game, do they show up then?

Hey, welcome to the forum! To my knowledge it's not something we're working on for the above reasons.

I don't think this would be a router issue, all devices other than one and all sites other than one are fine, able to take as much bandwidth as they need so the router seems to be doing it's job. It is odd that a browser change makes no difference - could you try connecting your PC to your mobile data/hotspot and see if YouTube has the same issue?

You can factory reset them but it would keep them on the same firmware, you would have to manually downgrade with the oldest firmware file of the two. I don't think it would be necessary to go all the way back. Sign up for early access here: https://forum.netduma.com/topic/39415-introducing-early-access/ and then you can try the R2 firmware there, followed by a factory reset to see if it is more stable for you.

Brilliant to hear that, thanks for the update, keep us posted!

Seems quite normal there, you have a lot of bandwidth still available. Do you see the same issue using different browsers/in an incognito window? Does it only happen on YouTube or does it happen on other video streaming sites, Twitch, Vimeo, Netflix etc?