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Everything posted by Netduma Fraser
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One year anniversary
Netduma Fraser replied to Jackal235's topic in NETGEAR Nighthawk Support (XR range)
No there isn't, NG don't generally do betas, we did push for 3.0 to go into beta but this time around we're quite confident once the remaining issues are sorted that it can go out without a beta - if we think a beta is helpful we will push for it. -
I think it's one you'll need to have a look around for, doesn't seem to be connection related, someone else said reinstalling the game worked
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Seems ridiculous to me but looking at the error online, quite a few people on reddit said that fixed it for them - it seems there are quite a few bugs in this iteration, I've seen DMZ has quite a lot
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internet connection speed and ping drop
Netduma Fraser replied to farshidheshmati's topic in Netduma R2 Support
We're still improving auto detect, it uses different servers so if it reports lower than what you expect then set it manually. If you're not receiving speeds without the router you'll have to resolve that first, connecting the R2 won't have caused that to happen on the modem -
Interesting, glad it's all resolved now, do keep us posted if it happens again
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internet connection speed and ping drop
Netduma Fraser replied to farshidheshmati's topic in Netduma R2 Support
You haven't set your correct speeds first of all, set your bandwidth speeds to what you expect, then it should increase -
Reoccurring Unknown Device
Netduma Fraser replied to Zaroo's topic in NETGEAR Nighthawk Support (XR range)
For router MAC address select Use Default Address, apply, reboot from the interface, wait 2 minutes then delete the device and see if it reappears. Given it's just the router though it won't cause you any problems and isn't a risk -
internet connection speed and ping drop
Netduma Fraser replied to farshidheshmati's topic in Netduma R2 Support
What is the model of the ISP modem/router? Are ALL devices connected to the R2? Can you provide a screenshot of your QoS page please? -
Having a look apparently changing your Activision ID fixes the error, no idea why but worth a try!
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DPI PS5 not detecting gaming traffic network monitor R2
Netduma Fraser replied to Boldshoter30's topic in Netduma R2 Support
Approved!- 34 replies
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- r2 3.2.453
- r2
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XR1000 Adblocking
Netduma Fraser replied to craiga79's topic in NETGEAR Nighthawk Support (XR range)
Very strange, probably the easiest way is to make a whitelist for any NowTV URLs as that will work across the whole feature, then it should work -
Are you seeing anything on the Geo-Filter Map whether it's enabled or not blocked at that time? Could you provide the log from the System Information page and provide the time the disconnect happened as accurately as possible so we can match it to the log?
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DNS Queries Question
Netduma Fraser replied to BSilverthorn's topic in NETGEAR Nighthawk Support (XR range)
I'll check with the team and see if this is something they've seen and what might be causing it, otherwise we can ask Netgear ourselves and see what is happening. -
Are you able to access this website and perform a test? https://speed.measurementlab.net/#/ Was it working previously? If so might be a temporary issue with the API or a port issue preventing it happening
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DPI PS5 not detecting gaming traffic network monitor R2
Netduma Fraser replied to Boldshoter30's topic in Netduma R2 Support
I've just approved you, you can access now: https://forum.netduma.com/forum/144-netduma-r2-early-access/- 34 replies
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- r2 3.2.453
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(and 1 more)
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Thanks, I'll check in with the team on Monday for this
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Reboot the hub, wait 2 minutes then reboot the R2 from the interface, wait 2 minutes then try. If that doesn't work put the hub in router mode again, reboot the R2, do you get a connection then?
