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Netduma Fraser

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Everything posted by Netduma Fraser

  1. No there isn't, NG don't generally do betas, we did push for 3.0 to go into beta but this time around we're quite confident once the remaining issues are sorted that it can go out without a beta - if we think a beta is helpful we will push for it.
  2. I think it's one you'll need to have a look around for, doesn't seem to be connection related, someone else said reinstalling the game worked
  3. Seems ridiculous to me but looking at the error online, quite a few people on reddit said that fixed it for them - it seems there are quite a few bugs in this iteration, I've seen DMZ has quite a lot
  4. We're still improving auto detect, it uses different servers so if it reports lower than what you expect then set it manually. If you're not receiving speeds without the router you'll have to resolve that first, connecting the R2 won't have caused that to happen on the modem
  5. Interesting, glad it's all resolved now, do keep us posted if it happens again
  6. You haven't set your correct speeds first of all, set your bandwidth speeds to what you expect, then it should increase
  7. For router MAC address select Use Default Address, apply, reboot from the interface, wait 2 minutes then delete the device and see if it reappears. Given it's just the router though it won't cause you any problems and isn't a risk
  8. What is the model of the ISP modem/router? Are ALL devices connected to the R2? Can you provide a screenshot of your QoS page please?
  9. Yes please if you could, it’s important to do so before a reboot otherwise it will be lost
  10. Having a look apparently changing your Activision ID fixes the error, no idea why but worth a try!
  11. Very strange, probably the easiest way is to make a whitelist for any NowTV URLs as that will work across the whole feature, then it should work
  12. Could you provide a screenshot of a completed Connection Benchmark test please?
  13. I believe it does work still if you've given reserved IPs on the router first then disable DHCP, those devices still get a connection but I totally understand why you'd want to wait.
  14. Are you seeing anything on the Geo-Filter Map whether it's enabled or not blocked at that time? Could you provide the log from the System Information page and provide the time the disconnect happened as accurately as possible so we can match it to the log?
  15. I'll check with the team and see if this is something they've seen and what might be causing it, otherwise we can ask Netgear ourselves and see what is happening.
  16. Are you able to access this website and perform a test? https://speed.measurementlab.net/#/ Was it working previously? If so might be a temporary issue with the API or a port issue preventing it happening
  17. I've just approved you, you can access now: https://forum.netduma.com/forum/144-netduma-r2-early-access/
  18. Eso es algo difícil de resolver, ya que es puramente subjetivo y no hay datos que podamos analizar, ya que su ping es bueno. Podría intentar acelerar su velocidad con el control de congestión, que algunas personas dicen que funciona.
  19. Ese es un buen ping, puede beneficiarte buscar juegos con un ping ligeramente más alto y ver si juegan mejor
  20. Go to Settings -> Setup -> Internet Setup and enter the details there, if you're not sure what is needed you may need to contact the ISP
  21. Yeah I don't really buy that, the modem isn't connecting to the router, the router connects through the modem, if you set a static WAN on the XR then in theory that should prevent it happening. Otherwise try setting the XR MAC address to the modem MAC address.
  22. Thanks, I'll check in with the team on Monday for this
  23. Try 192.168.1.1/adv_index.htm instead then get to the logs from there if you can - it's basically Netgear settings without DumaOS
  24. Reboot the hub, wait 2 minutes then reboot the R2 from the interface, wait 2 minutes then try. If that doesn't work put the hub in router mode again, reboot the R2, do you get a connection then?
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