Netduma Fraser

On PingPlotter the main thing to focus on is the bottom graph and you're not receiving packet loss there and your connection is quite stable!

They're independent features, unprioritized packets don't mean the same thing on both. Your connection has a little bit of packet loss, which is why you're seeing unprioritized packets on the System Information page. Your unprioritized packets represent 0.01% of your total received packets so it is nothing really, you would not notice any difference with that, it is within normal parameters so you can safely ignore it. As to why others see 0 it just depends on their ISP etc.

¿Qué configuración de QoS y Geo-Filter está usando actualmente? Sería mejor que comenzaras un nuevo tema con esa información para que podamos centrarnos en él.

Although the number seems big, in comparison to received packets it is a very minute percentage and therefore within normal parameters so nothing to worry about

Hey, welcome to the forum! In theory yes but their implementation prevents you searching if a server is blocked so it may not work. It's something we will continue to try and look at, there are a few things we're looking at specifically but it will take time, it may not even work.

Are you referring to Traffic Prioritization? If so that is quite normal, unprioritized packets is your normal traffic isn't covered by your Traffic Prioritization rule e.g. web browsing, downloading, streaming etc so absolutely nothing to worry about.

@TigerSSorry to hear about the fees, unfortunately customs fees aren't something we can control. It was likely opened by customs to check the contents, we always package it so you'll be the first to open it. The power supply requires a fixed voltage but accepts a varied current so you're absolutely fine to use it. Yes the vents are on the underside so it's not advised to put it on a carpet but you can put it on a table for example. That is the version it comes with and you were right to upgrade and reset on the latest!

Debería ser mucho mejor para la próxima versión, que no debería estar muy lejos.

I'd suggest enabling share excess and resetting Bandwidth Allocation, in regards to Traffic Controller I don't personally think that is needed - you have NAT set to Open so the game should be able to communicate over the necessary ports without the controller rule. I would suggest using the WAN option, if your ISP supports priority tags it will be beneficial, if it doesn't then there is no harm having it enabled.

Put the upload percentage a lot lower, some people feel that heavily throttling this gives them a better experience. Also try making a manual rule for the PC and add it as a Games Console and see if you notice any difference there.

Totally understand, if you do get it reactivated again, could you perform a reboot, then while it seems to be smooth take a screenshot of the System Information page, then once it is sluggish again can you take another screenshot of that page and provide them both here please? That would allow us to see if memory is running out or if the CPU usage is running higher than it should.

Thank you for the information. So a couple of things, gaming really doesn't need that much bandwidth, the maximum it would use would be around 1Mbps and that would be when you're hosting, if you're not hosting it will be a lot less. If you specifically got these speeds for gaming then it is overkill as 99% will go unused when playing. Therefore the QoS settings that have been made to allocate more bandwidth to the PC is unnecessary. Also given your high speeds, QoS is less needed as you are unlikely to experience bufferbloat (which happens when the entire connection is being used) so you're sort of applying rules to the connection when it isn't needed, this could be why it's better off vs on. If you do have QoS on the ISP modem/router (if it's not a pure modem) then that could be another reason having QoS on the XR as well wouldn't give a good in game feeling. What is the modem/router the XR is connected to? That being said, your upload speed in comparison to download is much lower, so you could try with Congestion Control set to 100% for download, 70% for upload and see if it makes a difference. With the manual Traffic Prioritization setting that has been added, do you ever see the packets update for it when playing? If not that could be another reason you're not noticing an improvement.

Hey, welcome to the forum! A few quick questions before we get into it: Is this PC the only device being used in your home? If not, is it the only device being used actually when playing? Under what circumstances was the PingPlotter test done? E.g. WiFi, ethernet, nothing using the internet, QoS on/off

It's likely PPPoE, can the ISP modem/router handle this instead of the XR? If so does QoS then work correctly?

Could you provide a screenshot of your Geo-Filter please? If you disable the device on the Geo-Filter so it's not filtering but you can still see the servers, what do you ping to the Texas server when you get it?

Gracias, desafortunadamente no da una buena representación de la configuración más amplia que puede tener el enrutador, ¿podría proporcionar la captura de pantalla como se muestra arriba?

¿Podría proporcionar una captura de pantalla en inglés de la interfaz de Livebox, por favor?

¿Cuál es el modelo del router de la empresa? Veremos qué opciones se pueden cambiar allí para permitirle usar QoS correctamente en el XR y tener mejores juegos.

Si vuelve a conectar el enrutador de la empresa, deshabilite QoS en eso, luego conecte el XR al enrutador de la empresa, podrá usar QoS y debería notar una diferencia

Ahh well done for figuring it out and thanks for posting the solution!

This is something we've seen a few times recently, our conclusion is that some of the servers on the West Coast are no longer used or used during peak times/busy periods as with or without it seems to default towards the East unfortunately

I'll double check with Liam and Alex on this and get back to you!

Eso probablemente tiene QoS que también lo está ralentizando, por lo que si lo desactiva, debería ser mejor

On the XR go to Settings > Internet Setup, from there select you need a login and you can enter the PPPoE details - make sure to select Always connect. Then you can go to VLAN in Advanced Settings, click the existing Internet rule and change the tag to 500 and you should be good to go.

Elimina todas las reglas y prueba sin ellas para ver si es mejor. ¿Has obligado a otros servidores a ver si juegan mejor?