Netduma Fraser

Interesting, do you have another router you could put in front of the XR to handle PPPoE/VLAN? If so then put the XR in that router DMZ and then see if the issues persist after a reboot please.

Welcome to the forum! Did you do a factory reset after upgrading? If not that's possibly the cause of the issues you had. In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.

Ping Heatmap solo hace ping a los servidores disponibles, no los bloquea ni los permite. El Geo-Filtro detecta cualquier conexión a los servidores con los que entra en contacto, por lo que puede ser solo una coincidencia. Haremos una actualización mañana, veremos si es mejor después de eso.

¿Podría crear un nuevo tema y proporcionar una captura de pantalla de su página completa de QoS, además de explicar su configuración física exacta, por favor?

¿Cuál es su ping al juego que muestra el Geo-Filter y en el juego? Puede valer la pena forzar servidores fuera de su país de origen, ya que pueden jugar mejor si son más estables.

What web browser are you using to access the interface? What is the model of the modem/router the XR is connected to and how have you set that up to ensure an Open NAT for devices connected to the XR - modem mode, DMZ etc?

Looks like we may need to update heatmap, thanks for the report, I'll let the team know. It won't affect the Geo-Filter/your ability to get games.

Hey, welcome to the forum! Looks like we may need to update heatmap, thanks for the report, I'll let the team know. It won't affect the Geo-Filter/your ability to get games.

Brilliant to hear that, thanks for the update, keep us posted!

Seems quite normal there, you have a lot of bandwidth still available. Do you see the same issue using different browsers/in an incognito window? Does it only happen on YouTube or does it happen on other video streaming sites, Twitch, Vimeo, Netflix etc?

Sorry I meant the Network Monitor on the router to see if any other devices are using a lot of bandwidth

Interesting, have a look at the Network Monitor while playing a video, is there anything else using significant bandwidth? Quite possible, especially if it's just the PC with the issue - looks like you're using Chrome? Which is a particularly resource hungry web browser. Try another browser/clear your cache/cookies and see if that changes anything. Close any unused applications that might be consuming unnecessary RAM.

Ambos pings serán correctos, el del Geo-Filter es el ping directo al servidor. El ping en el juego incluye el retraso de procesamiento que tienen todos los juegos. Cuando el ping del juego es desproporcionadamente mayor que el ping del filtro geográfico, indica que el servidor está bajo carga y, si es posible, debe intentar forzar otro servidor.

If you disable QoS fully from the Congestion Control menu and then try, do you notice a difference?

Could you disable Adblocker please and then see if the quality/speed is better?

Definitely not forgotten! It certainly is a beast, should be able to handle 3.2 pretty easily! That will be NGs call, if there is then it will be posted here: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/bd-p/en-home-beta-npg-duma

The IPs are local so that's normal. Yes everything should be connected to the XR for QoS to work optimally, if the Sky Glass is connected to the BT Hub then that is probably why you're getting lag as the XR can't control it. Disabling the WiFi on the BT hub would be a good idea to prevent any automatic/accidental connections to it.

Nothing extra to add unfortunately. Difficult to say but most likely, possible the XR1000 may release around the same time as the 500 - depends on NG and how far they are in their processes and whether any issues are found etc.

Hey, welcome to the forum! In most cases it will be the ethernet cables you're using that are limiting you so make sure you're using Cat5e cables or higher.

Take it out of modem mode then set the DMZ. After that, in LAN Settings on the XR, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.

Okay so it's possibly just a browser issue, go ahead and update, factory reset after then accessing using an incognito window again and see if it is working

Gracias por la información detallada. ¿Cuál es el modelo del módem? ¿Eso también tiene QoS habilitado o reglas adicionales de reenvío de puertos, etc.?

The video isn't working, would you be able to upload it again? Unplug the router for 10 minutes, plug in, wait 2 minutes, hold the reset button for 30 seconds, release, wait 2 minutes then attempt access.

Could you enable remote support in WAN Settings and also make sure the modem is in modem mode/the R2 is in its DMZ please? Then we can remote in on Monday and have a look

¿Cuál es su módem de configuración física exacta> Asus> R2, por ejemplo?