Netduma Fraser

Generally when that happens go with the place that is mentioned more often so in that case looks like Singapore. Also if you do a traceroute to the IP that may give you an idea as well.

Do keep in mind some servers may be mislocated, for example I don't think the India server is actually an Indian server.

Good advice above. Connect to the router via ethernet cable to a PC- you won't get internet until you complete the setup wizard. So access the interface in the web browser, then complete the wizard. Once you've done that you can connect wireless devices using the details you set.

Can you provide a screenshot of what you see on the web browser when you type that in please?

Ah I see, if there are no servers in those areas then you won't get a game. If there were then your ping to them may be so high that they block you connecting anyway. You can still try those servers, just make a polygon to cover those countries. I think France, Germany and the Netherlands have decent servers so try those.

Where are you based and where are you trying to force servers? Flushing the cloud forces a re-download of the cloud database so just in case there are any issues or there is a newer version it is a good idea to do it.

Hey, welcome to the forum! Sorry to hear you're having this issue. Are you able to connect a PC via ethernet to the router and then setup that way? When you've completed the setup wizard you can then connect your devices via wifi with the details you've set.

Are you changing the Geo-Filter settings while you're already on the game? If so hard turn off the game/console and then change your settings, flush the cloud, wait 2 minutes and then boot up the console/game and see if you can force easier then.

I think there must be an issue with your email as we only have one email from you dated 30th December (I checked our spam folder) and we replied 4th January and you haven't had that reply. I've passed on what they have requested (your forum topic) and they will be sending you another email shortly, if you don't get that then please let me know, I'd also then suggest you try a different email address with a different email provider.

I've just pinged Alex, I know he has been really busy with the backlog we've had over the holidays. Will get back to you ASAP.

It was definitely in response to your email on 30th December. Send another one referencing that email with a link to the forum topic you made, then they can proceed with the replacement as that is what they've asked for in the email.

Happy New Year! Alex should be testing this today and someone provided some information which could point at the issue so we'll investigate that. That's really great to hear, hopefully we can get new stock sooner rather than later and Brexit doesn't affect it too much.

Yes it's backwards compatible so works with b/g/n etc. They responded to your email yesterday saying they would be happy to give you a replacement, they just asked you for the forum topic you made regarding your issue. If you don't see that email please look in your spam/junk folders.

They can be quite loose, so screw it in as much as possible and it should stand. Email [email protected] and they may be able to provide an extra one.

Totally understand that. Follow this guide to reinstall the latest firmware via TFTP - this will install the firmware bypassing the boot process and any issues that may be there. Then do a factory reset afterwards, this will give you the freshest install possible and it should work fine after that https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

Do you see anything get blocked on the map when you get kicked at all? If you're trying to force Spanish servers you'll probably want to lower the radius. Also be warned, actual people who live in Spain are finding it hard to force them. They probably play well because hardly anyone can connect!

In System Information in the Rapp panel options change the number of retries to 5 and then reboot. Should stop the loading issues happening as much.

You need to allow whatever is being blocked on the Geo-Filter for Discord and then it will work. If you ping using the terminal 192.168.1.1 does it get a response?

I'm assuming you still get access to the internet even without the interface? What IP does your computer get from the router?

What improvements would you like to see? I couldn't say whether Adblocker will return just yet. Netgear make the decisions regarding hardware so I couldn't say why they made specific decisions.

Haha testing team I was a few years ago but not now. Great to hear that. Dev time has been reduced due to the holidays but everyone will be back in full force on Monday, I don't have a timeline currently, once everyone is back I can get a better idea.

If you're changing the settings while you're on the game then it won't work because it will already have made a connection that will stay active so you will need to relaunch the game after making changes like that and it should then apply. How big is your radius?

I've been on the team since before the company launched in 2014 so yeah I was 😂 Okay great so is it all working now?

Thank you for that, does the same happen if you use the LAN IP to try and connect?

Hey, welcome to the forum! Can you provide a screenshot of the whole web browser please of what it shows when you've tried to access the interface?