Netduma Fraser

Hey, welcome to the forum! Reboot the router, then wait 2 minutes before accessing, does it load correctly then?

Hay una garantía de 1 año, ¿cuándo compró su amigo el enrutador?

Are you using PPPoE, VLAN or IPv6 by any chance?

Great to hear it is all working now, thanks for the update!

I think part of the problems you're having is that the interface is being connected to using HTTPS, you want to force that to use HTTP instead (you may need to stop Chrome doing that). Once you've done that and are connected to HTTP, re-test the issues you're having and see if they're still present. You may also want to contact Bitdefender about your troubles with whitelisting the addresses. What is the model of the modem/router connected to the XR and how is that setup? Are you using PPPoE/VLAN/DHCP identifiers to get a connection? Go to the Device Manager and click the menu then remove all offline devices, also reset Bandwidth Allocation completely and leave it at its defaults. Are you playing over WiFi on PC or ethernet? If ethernet change your Traffic Prioritization rule to Normal instead of Gaming/Voice.

Thanks for that, sign up to Early Access: https://forum.netduma.com/topic/39415-introducing-early-access/ when approved try the firmware posted there, then factory reset and see if it is more stable please

Go to Settings on the router and you'll be able to do so from the LAN section

When you do a reboot the log gets wiped along with any useful information so if it does happen again get the log before you reboot. Reboot the router from the router interface by clicking the 3 dots top right of the screen.

Sorry to hear you're having this issue, did the dropout occur during this log? Did you reboot after it happened then get the log? On the LAN Settings page, set the lease hours to 168, apply, reboot from the interface, wait 2 minutes and then see if the disconnects reduce please

Use the normal recommended settings - generally the CoDs don't change too much where different settings need to be used. Try the normal settings then tweak from there based on your experience and see what gives you the best results

No improvement whatsoever in the results? Was this with Congestion Control set to Always? It's unlikely, as I mentioned previously, if your matchmaking games are fine then it doesn't look like an issue on your end and more likely something on the game side

Thanks for that, I've passed it onto the team to look into. We do need to update MW2 and a few other games, can you provide a screenshot of what you're seeing for a another game where it won't let you ping?

Did you do the Congestion Control method I mentioned above?

Could you manually ping the server showing on the third screenshot please and provide us with the ID? It's possibly a dedicated server that has been incorrectly whitelisted

Yes I believe so!

The in game location won't change unless you use a VPN, that's normal and you can still force servers elsewhere with your location reading the same. Could you show a screenshot of the map showing what you see when you're in a game please?

Great to hear you got it sorted, thanks for the update!

Are you using Armor or a web browser adblocker?

Not too far off, you can keep up to date with progress here: https://support.netduma.com/en/support/solutions/articles/16000132677-dumaos-firmware-progress

Try this: Quit the game completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better.

Esa es la forma correcta de tratar con amigos para que puedas usar el Geo-Filtro sin bloquearlos.

This is when you're in a game playing?

The UK server is authentication, so won't be the game server, can you provide another screenshot of the Geo-Filter when you're in the game please?

Yes believe it is outdated again, we'll get another update done asap

I think based on what we've seen that most people believe it should be equal/more upload and people note a better experience when that is the case. Just the ports mentioned on the Activision site for the game, the way in which you do them though is hotly debated as you've seen. Try source 1-65535 and then the ports listed on Acti.