Netduma Fraser

Without an update it's not possible for us to change the feature, what is the issue you're having?

Copy the WAN IP on the R2 System Information page then access the hub interface and paste it into the DMZ, then re-try Ping Heatmap

Thanks for confirming, what is the model of the modem/router the R2 is connected to? How have you set that up to ensure an open connection through to the R2 if applicable?

Thanks, oftentimes this issue occurs when the internet port of the R2 is being used for a device instead of connecting the R2 to the modem, could you double check this?

Diventa spesso obsoleto poiché al momento cambiano frequentemente server, quindi dobbiamo eseguire aggiornamenti quotidianamente ma non dura a lungo. Stiamo esaminando una soluzione più permanente, ma non influirà sulla tua capacità di utilizzare il filtro geografico.

I would recommend using DMZ if you can for the moment, you may suffer some speed decreases if you use PPPoE on the R2 currently

Wow very lucky! You can do that, you'll still be able to use the Geo-Filter, QoS won't be as effective as it won't have control over the entire network. You'll need to put the R2 WAN IP in the DMZ of the modem so you can get an Open NAT.

You can keep up to date with all firmware progress here: https://support.netduma.com/en/support/solutions/articles/16000132677-dumaos-firmware-progress

Hey, welcome to the forum! You would need to be party leader yes, otherwise there is a real possibility that your friends would connect to a server and you would be booted from the lobby.

@Mostwestthanks for the feedback, you have made some good points there. For the Geo-Filter, using the Games Console service will allow it for any game if that game works at the time (excluding potential updates from us that are needed). Prioritization and Bandwidth Allocation are different, BA can still tell you're gaming, it doesn't rely on Traffic Prio. We're actually going in a different direction for getting all games sorted and able to be prioritized pretty quickly so we're a bit ahead of you on that one, we're going the DPI route rather than ports which is more specific.

Hey, welcome to the forum! Yes Auto Setup will be present, it will pretty much get it close to the current R2 offering with a few things missing like mobile view

Quite possibly the XR1000, it's hard to gauge currently but they'll all be quite close together I should think

Won't have been now but glad it's working. We were having issues with the tool to update the config which we were trying to resolve so seems like we may have got that sorted, I'll check with the team.

I wouldn't recommend trying basic, some may work but the vast majority won't, it's best to use the Advanced Setup, it's more likely to work. Could you provide the config you're using? There is no collaboration on our side that I am aware of, on the Netgear side it may be slightly more but as far as I know there is just a link for a trial and that is it.

Prova a tornare a DHCP su R2, dopo i suggerimenti forniti sopra potrebbe funzionare dopo un riavvio

Don't have any sort of timings for you but once 500 is done then that is a big hurdle preventing the 700 from getting the update so in theory shouldn't be too long after but won't be immediate

Quite possible that they have blocked known VPN IP addresses, they'll know what people are doing

Stop using any traffic and then it should slow down to the point where you can highlight it but if it's doing that then it indicates that it is working - may be more a case of how you have added the device

Il tuo ISP ha qualche consiglio su come collegare un altro router?

No worries, thanks for trying, we'll have a look and see if we can reproduce it.

Il gateway nelle impostazioni statiche di R2 è sbagliato, dovrebbe essere quello che avevi in precedenza. Penso che Mostwest sia il più adatto perché hanno familiarità con questo

Advanced is most likely to work (we need to update the configs on basic), could you provide your config file and the log you're getting as well as a screenshot of the VPN page after you've tried to connect please?

Are you able to access the gateway interface at all?

Interesting, thanks for the log, what is the model of the ISP gateway? What settings have you changed in the Settings pages? Have you changed DMZ, port forwarding etc? Could you unplug the gateway for 10 minutes, plug in, wait 2 minutes then reboot the XR and see if it happens again please? I have a feeling it may not be on the ISP side.

Are there any devices added to the Geo-Filter/would anything be active, servers etc when you access it? Just wondering if you delete the devices and the map is empty whether it would still crash