Netduma Fraser

Remove the Device from the Geo-Filter. Then go to Device Manager and change your PC to the Device Type of a console. Then go back and add it back to the Geo-Filter. Does it work better that way? Make sure the game and client is shutdown before doing it. Where did you see the error and how often do you see it?

We will have a new firmware soon so hopefully you won't see it again. If you do there will be more information we can gather from that version to help debugging.

If you reboot the router does the message go away?

Thanks for all that information, how have you added the PC to the Geo-Filter exactly? Do you see icons appearing on the map at all?

You can have the router run a speed test and input these as your bandwidth settings by clicking the 3 dotted icon on the top right of the interface or by going to the 3 line option menu on Congestion Control. Could you explain a bit more about why you feel the radius options aren't at their full potential? The Geo-Filter shows the ping direct to the server (or the closest hop), the game ping includes things like processing delay etc which all games have and this will differ based on server load etc. Are you playing on PC or console?

We will be doing some cloud updates for Apex, for the moment use Spectating Mode and select the server on the game.

The R2 is created by us and the XR1000 is created by Netgear so the release dates are up to each company. We are capable of doing more than one thing at once and given it is a router operating system, work we do on one router will positively impact another, we're going to keep moving forward.

Thanks for letting us know - I've sent you a PM, please follow my instructions there should you get it again.

How long after you reboot until you see it happening again? Is it a few days?

Hey, welcome to the forum! Could you provide a screenshot of what you're seeing please? If you reboot the router does it load correctly?

No it doesn't have MU-MIMO. There should be no problems on that front using the R1 as long as QoS is used.

Hey, welcome to the forum! Is this after picking a game to ping or just as soon as you go on the page?

If you see it again let us know, if it happens again try unpinning the panels and pinning them one by one and see if one of them causes the error on the dashboard.

Where did you see that latest error, on the Geo-Filter or on another page?

I've replied to your topic so we'll be able to help you there.

Yes he is, I have chased him so hopefully on Monday it will be done. Sorry for the delay.

Sorry about the delay, I'll chase Alex again.

Try this firmware and see if it resolves your issues: https://www.dropbox.com/s/vklzjkftpdcd01t/DumaOS-R2-RC5-Production-3.0.129-100820.sig?dl=0 To update: Download the file above, open DumaOS, click the three dots in the top right corner, choose update, upload the file you just downloaded, and wait a few minutes while the R2 restarts.

Understood, we still need to do some cloud updates to adjust locations. It would probably be easier to add the games you're playing to heatmap rather than make icons appear permanently on the Geo. What games are you playing?

Thank you very much @badrisuper I'll pass this on to Alex.

The Geo-Filter shows the connections it has made at the time and once the connection is no longer active they will disappear from the Geo-Filter. Ping Heatmap can help you with what you want to achieve as it will show all the servers and you can then use this to inform your Geo-Filter settings and force the servers that have the best ping.

Hey, welcome to the forum! What firmware version are you on currently? Hi Lee, sorry for the delay, I'll chase Alex for you.

I saw in your topic that you managed to resolve the issue, really glad to hear that. Feel free to start a new topic if you have any questions/issues and thanks for the unboxing vid!

Yes that's exactly right!

If Adrian can't figure out certain things like that then I'm sure he'll look into getting the community more involved/allowing them to add servers etc.