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Netduma Fraser

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Everything posted by Netduma Fraser

  1. I've sent you both .23 via PM which has some Geo-Filter improvements, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset
  2. It is likely the priorities are affecting the speed test rather than it being a bug, I don't think SmartBOOST disabled would mean Ping Heatmap works, what are you seeing, no games to pick from to ping?
  3. It's something we're aware of but can you still see servers on the map and ping them successfully?
  4. I'd highly recommend doing a factory reset as it's a big firmware jump, it will eliminate remnants of any previous versions that are causing issues. We are of some issues around Ping Optimizer, Benchmark etc (they use the same servers for speeds) that we'll be sorting
  5. What do you mean you don't see it on the map exactly? That's correct for pre-installed, I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset
  6. Great to hear the firmware fixed it, thanks for the update!
  7. Click the icon top right of the interface then click update, upload the .sig file and you can upgrade from there
  8. If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R3 (found in Settings > WAN) and enter it into the DMZ function on the ISP modem/router. You should get an Open NAT then.
  9. Yes if you disable filtering on the Geo-Filter for a specific device it will not filter for that device but you'll still be able to see and ping servers
  10. No not yet, the team will ensure stability on the R3 first before porting
  11. Exactly as above, I may well have replied to you with it now if you did email
  12. We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time.
  13. They are usually false positives yes but I've not seen one from a source unknown and also prior to a disconnect with no other entries, it's worth a try at least.
  14. So speedtests on wireless devices are fine? It's likely the Adblocker, if you disable that on the router is it better then?
  15. We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time.
  16. Check the IP on the console itself and with the device you think it is on the Device Manager and make sure they match and that you haven't added the AP itself
  17. Great to hear that, thanks for the update!
  18. It's working fine for me, have you disabled SmartBOOST or anything like that? Are devices connected directly to the R3 or through a switch/extender/AP etc?
  19. When this happens do you see anything blocked on the Geo-Filter at all? If so if you allow it does that prevent the issue?
  20. Personne n'a reçu de version de test de DumaOS 4 sur le R2, je vous assure qu'elle n'est pas encore disponible - même moi je ne l'ai pas.
  21. What are your Congestion Control settings exactly? You likely won't get those high speeds using PPPoE for the moment but we'll be working on boosting that if possible
  22. Doesn't give the right speed in what sense? What settings are you using? That wouldn't have an affect on the servers if you're not getting full speeds
  23. Clear browser cache and speed test bypass should then appear. If you check on a wired PC do you have the expected speeds? I know the console speed tests are not always accurate
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