Netduma Fraser

If you do the following does it work with custom? Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. With Steady Ping on the minimum you can set it to is 10ms. Is that in game or Geo-Filter ping?

Sent

From the R1 it's a massive step up!

Do you have Geo-Latency on? As with it you shouldn't have any issues with chat at all. Otherwise you will likely need to add your friends to your allow list and then it should work properly

There isn't anything there other than the Fraggle attack which is a bit strange that I can see that would have caused it but just in case. In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 4 minutes and see if that stops the disconnects.

Try a different server closer, does that work?

Not specifically no, Alex will be catching up with everything currently so may be a few days at least

There is likely something blocked outside the radius when it happens, make sure to zoom out, if you do see something add it to your allow list then check to see if you get the same issue - you may need to try it a few times.

Great thanks, I'll pass that onto the team to have a look. Make sure to check whether you get it connected to the modem also.

It could be that problem but actually it's most likely steady ping, if you disable that is it better? Yes it is something the team are looking into currently and will be fixing.

Unplug the router from power for 24 hours, plug in, then wait 4 minutes before accessing and see if you can get internet. It may seem excessive but we have seen routers come back to life doing this. There is a launch discount for the R3 yes, I think it's about 20% off

Early Access for R2? You'll need to sign up here first: https://forum.netduma.com/topic/39415-introducing-early-access/

I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

Great thanks!

Great, thanks for the update!

Delete the port forwarding rule then yes you can keep UPnP and DMZ enabled

Sent

Sent

I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

For websites it could be Adblocker, disable this on the router and they should load faster. For this issue if you reboot the router, close the tab then wait a few minutes does it load correctly?

Set your location on the game Set your location on the Geo map Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.

Given what you've mentioned it's either the server itself, e.g. it may be heavily under load or local congestion, however even though the ping is high it does appear to be quite stable which makes me think it probably is the server rather than anything on your end. Add it to your denied list and every time you encounter one like it keep doing that and then hopefully you won't get that issue again after a few denied runs

We haven't changed anything on that firmware so that's surprising. When you try to connect, if you look at the map do you see anything blocked?

I did reply to your topic: https://forum.netduma.com/topic/53432-need-your-help-to-sort-this-error-out-on-my-nord-vpn/#comment-393127

Are all these devices connected direct to the R3 either via ethernet or WiFi or are they connected through switches/APs/extenders?