Netduma Fraser

Settings are more hidden on the R3 so check everywhere, you never know what you may find! Glad you were able to find it.

That's great to hear, thanks for the update!

It's the holidays, there is no one in to work on the issue, once the team are back from the holidays they can look into it further

Do you see the same thing trying to access via a PC? Prior to the issue happening was there anything that was changed or done? Any pattern you can think of?

No there isn't but we're looking into the feasibility of adding it

What device are you playing on? Are you checking in CoD itself? If you disable the Geo-Filter before booting up the game does it show open then?

So you are actually connecting outside the radius? If so, try this: Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart the game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console

Ah that's brilliant to hear, thanks for the update!

Very sorry for the delayed response, if that happens the best thing is to just reply again and it'll show up again for me. I have sent you a new firmware via PM to see if that helps at all

Reboot the console a few times back to back and it should trigger then, otherwise UPnP is something we'll be looking into

Yep I've passed it on to the team to look at when they're back from the holidays

No it won't be coming to the XR series unfortunately. You will receive 3.3 soon which should include HybridVPN and from there probably bug fixes but I don't think there will be any further feature updates

Are you seeing gaming recorded on the actual SmartBOOST page? If so it's just a visual bug on the dashboard, we'll be resolving that

Could you provide a screenshot of what you see when trying to access via a PC please?

Welcome back! You won't be able to do the PPTP unfortunately, it has been requested though. I am still investigating the issue with being unable to access the interface, I don't know for certain whether it is SmartBOOST being enabled that is causing it. Are you leaving the interface open for long periods of time?

I've sent you both a firmware, please see if that improves it at all

You don't need to change any internet/IP options, they won't make a difference. As above you'll need to have Strict Mode enabled to get games within your radius. Your Geo-Filter map is...interesting, it's very unlikely you'll get very far away servers if you're also covering an area closer to you.

To answer your questions: You'll need to adjust Congestion Control in Ping Optimizer > Advanced that will help with this issue Yes you will need to do that The team will work on it in January See 1, that should fix it, otherwise you can reserve bandwidth for devices by managing the profiles on SmartBOOST

@Authentik06 have you tried the above settings that have been recommended?

If you add Twitch specifically as a priority and remove the other priorities is it better then?

Are you enabling/disabling SmartBOOST a lot? What settings have you changed from a reset for example? Does it happen after changing an option ever?

I've sent you firmware via PM, see if that helps

They may show inactive (we'll be looking into it) but they should still be working, do you get an Open NAT?

Glad you were able to get your issue resolved, thanks for posting the solution!

Does the Xbox disconnect from the internet if you turn it off properly then turn it on - i.e. does it have an issue reconnecting?