Netduma Fraser

Happy New Year! It's not really a malfunction as that is an unintended benefit but probably settings/setup based Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

How have you setup the ISP router exactly? Are ALL devices connected to the R3? Where are you testing speeds? Where are you testing the ping? The game is slower in what way?

Which firmware are you on currently?

Likely to come this month I would think

Sent you you both. .21 fixes VLAN, .23 includes all previous firmware version changes and has some Geo-Filter improvements

Sent you a PM with it, once it's fully upgraded do a factory reset

Bizarre, the only thing I can see which is strange is one device being assigned the same IP over and over again prior to the disconnect. .54 which device is using that IP?

You won't always be able to ping a server so when you see that specifically it is likely for good reason. What firmware version are you on?

Not all updates will have been pushed to everyone at this stage, I can send the latest which is .23 if you would like?

We were under the impression WPS was entirely not working, so just to clarify you were actually able to connect the extender to the R3 using the WPS button on the R3? If you connect using another method, without WPS does it work better then? You may need to split the bands as well on the R3

Added

Split the band, connect one device to 2.4 one to 5GHz, does it work then?

This sentence "It doesn't even work for the game's listed under the same area of the Geo Filter for when adding devices." didn't make much sense to me, if I understood what you were trying to say I wouldn't have asked for clarification. Steady Ping will not always be able to stabilize a server, nor will it necessarily be able to stabilize every single game, if it's possible we'll expand it. I believe it's something to do with how often you ping their server, each game has limits. You don't have to do that and that is the same process for the R2 for example. Sent you all a PM with the firmware How are you determining that it needs to be disabled for it to disable Steady Ping exactly?

I'll get the team to see if they can reproduce the issue

What firmware version are you on at the moment?

I get where you're coming from and I think it would help, not my decision though and not sure whether the team would be keen on doing that. It also creates a lot of extra working managing two bug lists and also not everyone is on the same firmware so wouldn't apply to everyone etc

Are you seeing those ping spikes on the Geo-Filter ping, in game or both? One or the other method of prioritizing will be fine, you don't need both

As above, it's for authentication and required for online play. It should not affect your ability to filter at all. What firmware version are you on currently?

So the R3 is connected via ethernet direct to the wall? You should set the Congestion Control percentages lower, that's what helps with lag/high ping, try 70% for download/upload and see if it helps. If not you may need to experiment with it further.

This could be related to an issue we know about, in which case should be fixed pretty quickly. Are both devices on the same WiFi 2.4/2.4GHz, 5/5GHz or on different 2.4/5GHz etc

I've sent you .23 which has Geo-Filter improvements in Could you try a factory reset please and then see? With all the updates it would be good to ensure remnants from previous versions aren't causing issues

What firmware version are you using right now? There were improvements made on the .23 version

Sorry for late reply, NYE! That's great to hear, so the Starlink still have routing functionality and was presumably impacting the traffic in some way. Thanks for the update. We haven't had many Starlink users so this is great for us to keep in mind for others.

Should be an easy one for us to reproduce and fix so we'll get it sorted. Happy New Year!

I've sent you the .23 firmware which has Geo-Filter improvements, see if that helps at all