Netduma Fraser

It's not a live counter so may take some time to appear, after you've finished gaming does it show after 5 minutes?

Interesting, are they on different console platforms or all Xbox?

Totally understand, should be available tomorrow!

Generally for a router it would be WAN, LAN would make it more like a switch which would make sense in this scenario

That's something we're looking into at the moment, should have a fix tomorrow hopefully. In the meantime are you able to use your ISP modem/router to handle PPPoE/VLAN?

his will most likely be caused by Steady Ping on the Geo-Filter. Essentially a ping buffer is added to your ping that absorbs any spiking/instability from the game ping that you normally would have felt. The result is a consistent ping throughout the entire game allowing for a smoother experience. You can disable this by clicking Steady Ping at the top of the Geo-Filter map. You can also experiment with the buffer amount.

I've sent you a PM, please let me know here if that helps, if not please make yourself accessible

There isn't a custom port option though I can request one. We're aware of the issue where it only shows on 3074 and we're working on fixing that at the moment

That's tricky, you could port forward the ports they specifically need instead and then port forward all the other ports to the R3 and then they won't be conflicting but you should still get an Open NAT.

Okay great, I'll get back to you as soon as you have it. I'll send you a physical file and then you'd upload it on the interface in Settings > Troubleshooting > Upload Firmware

That would generally be right unless the mesh system works LAN to LAN, best to listen to Pharm as he has done it personally!

You can add a specific priority for an Xbox download or add the entire device to be prioritized

Since the launch of the R3, the feedback has been really great. Of course, there are frequent questions we're seeing, so we've created this topic to cover them. We have a dedicated team of developers who are acting on the feedback provided to make the R3 better and better. Will you implement this/it's missing a feature can it be added? If you have a request for something to be added or changed, please create a topic in this forum: https://forum.netduma.com/forum/9-feature-ideas-improvements-for-dumaos/, and we will add it to our list for potential future inclusion. I'm getting a higher game ping on the R3 compared to 'X' router This will most likely be caused by Steady Ping on the Geo-Filter. Essentially a ping buffer is added to your ping that absorbs any spiking/instability from the game ping that you normally would have felt. The result is a consistent ping throughout the entire game allowing for a smoother experience. You can disable this by clicking Steady Ping at the top of the Geo-Filter map. You can also experiment with the buffer amount. The Geo-Filter isn't working as expected/works differently than the R2/XR etc There are quite a lot of layers to the Geo-Filter and some of the common things you may find are servers not appearing on the map, servers appearing outside your radius, not being able to ping servers, servers not always stabilizing the ping. Most of the time, these issues can be caused by changing Geo-Filter settings while you're already on the game/console. To resolve this: Set up your Geo-Filter before booting up the console/game. If it's still not working reboot the R3, wait 2 minutes then reboot the console and try again. You can also disable Geo-Latency which will allow you to filter exclusively like the original Geo-Filter. We are working on making this more reliable as well, so if you're unable to get consistency rest assured we're working on it. I've limited Congestion Control/applied Ping Optimizer but I'm getting my full speeds We have introduced a new feature called 'Speedtest Bypass.' This allows full speeds on most speed test websites and does not take your settings into account. You can disable this from Ping Optimizer > Advanced as well as change the Congestion Control settings manually, once disabled speedtests will reflect your Congestion Control settings. I can't get any internet! Don't panic! This is a common one, if you're completely new to routers you may not be aware that you need to complete the Setup Wizard for the router before you're able to get internet.This can be done by accessing http://dumaos or http://192.168.77.1 in your web browser while connected to the R3, or alternatively, by using the DumaOS app available in your iOS/Android store. If you have completed the Setup Wizard and still don't have internet reboot your ISP modem/router, wait 2 minutes then reboot your R3 and wait 2 minutes then check to see if you have internet. If you still don't have internet, it is likely that your ISP uses DHCP Identifiers, PPPoE, VLAN, or a combination of these to connect you to the internet. The easiest/quickest way to get setup in this scenario is to connect the R3 to your existing ISP router as this will handle it for you. If you're not able to use the ISP router to handle this you can enter these credentials in Settings > WAN. At this time VLAN is not working, an update with a fix should be available in a few days from the date of this post. I have a moderate/strict NAT Make sure your ISP modem/router is setup so that all traffic is passed straight through to the R3, either using modem/bridge mode or with the R3 WAN IP in its DMZ. Once you've done that reboot the console and check again. If not you may need to use port forwarding to forward ports for the game. In most cases UPnP should open the NAT for you without port forwarding and we'll be working to improve this as well. Ping Optimizer isn't completing a test The servers used for the Ping Optimizer test may be no longer used or busy when you try to use it so please try it again at a later time. We are working on making this more reliable. If it's consistently failing, don't worry; you can manually change the Congestion Control settings in Ping Optimizer > Advanced, which will help prevent lag on your network. We will add to this topic with more questions as we receive them.

Were there any specific settings you changed after you were able to login yesterday? If you reboot the router and wait 4 minutes can you access then?

Thanks for that, looks like they're mostly trying to replace the Sky hub which I think is what we'll have to do. I've heard from the team and there is a fix on the way for VLAN which should be ready for tomorrow if you're able to wait until then? Then I can provide the firmware to you and you should be able to bypass the Sky hub entirely.

Ahh that's good to hear, do keep us updated on that. If you have Geo-Latency enabled there shouldn't be any issues connecting to friends, otherwise have you added them to your allow list on the Geo-Filter?

I've heard back from the team and they have confirmed this is a bug and they are looking into fixing it, thank you for the report!

Thanks a lot, we've definitely made some improvements!

I've sent you a PM, please see if that helps

Possono essere inattivi fino a quando non sei effettivamente in gioco. 80/443 sono improbabili da attivare in quanto sono per la navigazione web, non per giocare.

The router receiving internet should always have the internet source connected to the WAN, like the R3 WAN is connecting to the internet source via the WAN port

We don't give out dates for firmware but when it's available we'll give people access

What are the SmartBOOST priorities you have enabled? If you disable those rather than disabling SmartBOOST entirely what do you get?

It will be pushed to your router so you can upgrade from the interface it contains 3 bug fixes so is quite small, nothing new. I can send it to you manually if you prefer not to wait

I sent you a PM for this and you said it worked, did you factory reset and stuck in the wizard again or is it an issue on a different page?