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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    Can you provide a screenshot of what you're seeing when it happens please?
  2. Netduma Fraser
    Okay good, on the R2 System Information page are you getting a WAN IP?
  3. Netduma Fraser
    Okay bizarre, I'll have the team look into it thanks
  4. Netduma Fraser
    Possibly, it could be the Geo-Filter causing you to be kicked potentially, try with it disabled and see if it happens
  5. Netduma Fraser
    Great to hear, thanks for the update!
  6. Netduma Fraser
    Does the speedport see the R2 as a connected device? Did you connect speedport LAN port to R2 WAN port via ethernet?
  7. Netduma Fraser
    Yes you could do that. What are your internet speeds and what are you getting over WiFi? You probably won't get WiFi speeds as high as ethernet
  8. Netduma Fraser
    Not necessarily, if you grab the logs again when it happens and give me the time it happened I can better tell
  9. Netduma Fraser
    Thanks for the report, I will add that to the tickets open for WiFi.
  10. Netduma Fraser
    If you disable SmartBOOST fully from do you still see the same issue? How do you have Congestion Control set?
  11. Netduma Fraser
    If you play without the Geo-Filter enabled do you notice the same thing happening?
  12. Netduma Fraser
    Yes both correct, best not to delete the console until you've ensured you've done it and if you have then you won't need to remove it anymore
  13. Netduma Fraser
    For consoles that's the way it is added so all good!
  14. Netduma Fraser
    Ah great news! If you disable QoS fully from the Congestion Control menu do you get better speeds then? The hardware is old so it probably will have something to do with it. I doubt it'll be getting 3.3 at this point to be honest.
  15. Netduma Fraser
    Thanks, I've passed that on to Anas, will keep you posted
  16. Netduma Fraser
    Sorry for the late reply, if you change it then wait about 10 seconds it should apply. If not all devices are connected to the R3 that could be causing you issues because the R3 can't control anything. Firmware still on track for this week.
  17. Netduma Fraser
    No it's not and I wasn't able to reproduce this either. I'll pass it on thank you!
  18. Netduma Fraser
    Interesting, it is actually located in Texas so that's correct. If you then click on a greyed out server inside your radius/outside do the pings match up more with what the in game ping shows?
  19. Netduma Fraser
    As above, still on track for this week
  20. Netduma Fraser
    The router has its own built in firewall so it's perfectly safe. It would only be a security risk if you then put your PC in the DMZ on the R3 for example.
  21. Netduma Fraser
    Reboot the speedport, wait 2 minutes, then reboot the R2, wait 4 minutes then check to see if you have internet
  22. Netduma Fraser
    But how have you entered that on the router specifically?
  23. Netduma Fraser
    Is Traffic Prioritization prioritizing anything at the time and do you have the Congestion Control percentages lowered? If so that is expected behavior.
  24. Netduma Fraser
    Could you make yourself accessible again please, also disable IPv6 in LAN/WAN and then PM me your public IP please? Post here when you've done that
  25. Netduma Fraser
    As above, are you making changes while on the game? Any Geo-Filter settings should be made before you boot the device/game
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