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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    You should first manually upgrade to the latest original R1 firmware here: then after that once you've received an email you can upgrade to DumaOS. Just to note upgrades are done manually by you, we just give you the link to do it, we don't upgrade it for you.
  2. Netduma Fraser
    This is more to do with support, I believe we've managed to reproduce this issue (which now makes it easier to fix) so the devs can start figuring out where the issue likes.
  3. Netduma Fraser
    Keep in mind this topic is for asking the developers questions, any outside discussions/technical support issues will not be answered here and will be ignored unless you post it elsewhere.
  4. Netduma Fraser
    Alright guys, if you're going to have a discussion please do it elsewhere. This is a Q&A topic. If you have a question then please ask.
  5. Netduma Fraser
    Ahh fair enough, I misunderstood, I'm not a developer so I'll butt out of this topic 😂
  6. Netduma Fraser
    Should be but if it runs over P2P rather than a server then you may not hear some people if they're outside your radius
  7. Netduma Fraser
    Can you update us now with what your physical setup looks like now? How much has the ping gone up?
  8. Netduma Fraser
    There are guides here for DumaOS: http://support.netduma.com/en/support/solutions/folders/16000090646 Sorry they're in English!
  9. Netduma Fraser
    Can you zoom out of the map please as theres most likely something blocked elsewhere and have a look. Rule of thumb: If the Geo-Filter isn't working zoom out of the map to make sure you're not missing anything
  10. Netduma Fraser
    That is very good, even with the spike it's not huge! I'd say keep 70/70 as an option to fall back on but see if you can experiment more to eliminate that spike.
  11. Netduma Fraser
    Could you provide a screenshot of the entire Geo-Filter please when you've been booted back to the lobby/trying to reconnect
  12. Netduma Fraser
    Try 70/70 first then lower/raise until you find the best line. Would recommend doing so while you make your connection saturated.
  13. Netduma Fraser
    At 100% it is essentially off, you have to lower it to activate it.
  14. Netduma Fraser
    When you're kicked to the lobby and can no longer connect back with filtering mode please look at the map, do you see anything blocked? If so please ping it and provide us with the ID
  15. Netduma Fraser
    Okay so to clarify: No Geo-Filter/Spectating Mode = Can game no problem without being kicked back to the lobby? Geo-Filter in Filtering Mode = 1 game works, then kicked to lobby, flush cloud, allowed back to the lobby and then one game allowed and repeat Is that correct? R-App loading should be at a decent speed. Have you done a factory reset since updating to DumaOS? If so have you cleared your browser cache/cookies? They should speed it up. You can still put the same VPN Settings into the router that you did with the original firmware. If you're not sure how to do so let me know what you're wanting to achieve and I can help.
  16. Netduma Fraser
    What do you find slow about it? We actually designed it to be MORE user friendly, what don't you find user friendly about it? I'm not sure if that is completely related to the Geo-Filter as I have experienced this many times when testing through ISP hub. We released a cloud update this week for Apex, flush the cloud, does it improve your experience then?
  17. Netduma Fraser
    Okay so that could indicate fluctuations on your base ping. Possible that could be a congested time for the ISP, try again at a later time and see if you get the same thing.
  18. Netduma Fraser
    How was the test done Ali? Was it with nothing happening on the network or was it saturated? QoS or not? During peak times?
  19. Netduma Fraser
    Did the reboot solve it?
  20. Netduma Fraser
    How many times did you flush the cloud? Reboot the router and it should be fine. Don't repeatedly flush the cloud, just once is enough.
  21. Netduma Fraser
    When did it start happening? What settings were changed before it happened the first time?
  22. Netduma Fraser
    As in it just appears on the Geo-Filter Map when you're searching for a game? Which router are you on and when did it start happening? What changed prior to it occurring?
  23. Netduma Fraser
    Hey, welcome to the forum! Is this occurring after flushing the cloud? If so don't worry just wait a minute and refresh the page, it will have applied.
  24. Netduma Fraser
    I've chased the team for you to get the fix sent
  25. Netduma Fraser
    Don't do that checker it gives you no information, keep persisting with PingPlotter and gather logs from the sky hub as well, they might have connection statistics too
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