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Netduma Fraser

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Everything posted by Netduma Fraser

  1. I believe you started your own thread with this question and I answered it there You can put it in the DMZ that is fine. Just ensure you connect ALL devices to the R1 to make the most of the features. Would recommend disabling the wifi on the Verizon to prevent devices automatically connecting to it.
  2. By that do you mean you've put the R1 in the DMZ? We still couldn't connect. If you have put it in the DMZ disable UPnP/any port forwarding on the hub. You're on the latest upgrade so you don't need to do anything. Can you post a new thread regarding your issue please, if its the one I'm thinking of change cloud to manually use 21, 15, 25 please.
  3. When we get to that we'll endeavour to get that implemented.
  4. We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and that remote access is ticked in miscellaneous settings. You're good to go. Please do not reboot before upgrading your router.
  5. You're good to go. Please do not reboot your router before upgrading. You're good to go. Please do not reboot your router before upgrading. Not good I'm afraid. Less. We couldn't access your router. You have...one chance to beat this thing. Put the R1 in the DMZ of your ISP hub and ensure remote support is ticked in miscellaneous settings.
  6. You're good to go. Please do not reboot your router before upgrading. We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub.
  7. Please make a new thread for your issue. Strict on. Ping assist 0. Speeds: http://support.netduma.com/en/support/solutions/articles/16000022366-why-is-my-connection-speed-lower- We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub. Disable UPnP/port forwarding on the hub also. You're good to go. Please do not reboot before upgrading.
  8. You're good to go. Please do not reboot before upgrading. You're good to go. Please do not reboot before upgrading. You're good to go. Please do not reboot before upgrading.
  9. Thanks for all the volunteers so far! Anyone else want to help out?
  10. Please start a new thread regarding your issue as this one is purely for upgrades. We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and that remote support is ticked in miscellaneous settings. You're good to go. Please do not reboot before upgrading.
  11. You're good to go. Please do not reboot before upgrading. You're good to go. Please do not reboot before upgrading.
  12. Hey everyone, I have written a detailed guide that enables you to collect the needed IDs to help us support games. As it contains some sensitive information I will not be giving this out publicly or to a lot of people. I will list the games down here that I would like tested. Please comment with the games you personally want to help test. I will then pick people for each game on Monday for them to test it. They'll provide me with the IDs and I can update the cloud. New games: Battlefront Doom Division Overwatch RB6 Heroes of the Storm Double check compatibility: BO3 Destiny FIFA 16 Please refrain from commenting about any other games at the moment until we get these ones tested/supported if possible.
  13. No you're absolutely fine, do not upgrade! There is no m and g would be a downgrade. Please read the first post of this thread.
  14. Ibrahim, please keep your issue/question isolated to one place. It is much easier for us to help you. As stated elsewhere un tick strict mode. I'll close this thread as it's quite old now.
  15. Thanks for the feedback and sounds like you're sort of okay for the moment which is great. I'm not sure if it would be possible to implement that feature - I would guess not but can look into it.
  16. That's more of a Geo-filter suggestion but great idea!
  17. We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. You're good to go. Please do not reboot your router before upgrading. You're good to go. Please do not reboot your router before upgrading. You're good to go. Please do not reboot your router before upgrading. You're good to go. Please do not reboot your router before upgrading. You're good to go. Please do not reboot your router before upgrading. We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. You're good to go. Please do not reboot your router before upgrading. We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub.
  18. Thanks for editing guys! You're good to go. Please do not reboot before upgrading. Yes you're fine to upgrade just make sure to follow the instructions.
  19. I don't know what that would be. Make a post in the 1 on 1 section and I'll take a look so we can get you updated to the latest version You're good to go. Please do not reboot your router. You're good to go. Please do not reboot your router. We could not access your router. Please ensure the R1 WAN IP is in the DMZ section of your ISP hub and that remote support is ticked in miscellaneous settings on the R1. You're good to go. Please do not reboot your router.
  20. Anyone have feedback? Must have got it perfect
  21. Great ideas so far guys, keep them coming. If you don't have any ideas please do 'Like this' on peoples posts that you like. Don't feel like your ideas may be stupid as they won't be, we want to hear from as many of you as possible.
  22. You're good to go. Please do not reboot before upgrading. You're good to go. Please do not reboot before upgrading. You're good to go. Please do not reboot before upgrading. You're good to go. Please do not reboot before upgrading. You're good to go. Please do not reboot before upgrading.
  23. The new Network Monitor won't just have live analysis but also historical analysis. So the question is: Why would YOU personally use the Network Monitor? What would you want included? To give you some ideas to start with: I want to know why my connection is slow right now - I want to see what device is hogging the bandwidth right now & why e.g. my son's laptop is torrenting. My ISP has given me a bandwidth cap - I want due warning via email, sms, whatsapp etc when I am near my limit, so I can change my usage. When I hit my cap I want proof that my ISP isn't lying to me - I want a history of my internet usage for the month. If you are confused then read this first: http://forum.netduma.com/topic/17376-software-development-lifecycle/
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