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Netduma Fraser

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Everything posted by Netduma Fraser

  1. I'll respond to your DM on Twitter
  2. Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.
  3. Interesting, your WiFi is 2.4/5GHz combined or have you split the bands? If so which are you connecting to? Do you notice a difference connecting through either methods?
  4. Just to check, if you don't have the booster connected and you change the names/apply a static IP I assume it all works without issue? If so it sounds like an issue with the booster more likely, does it have an interface you can change any settings on? I would assume not. It may be best to contact Telstra about it directly as they may have encountered this before.
  5. Disable all priorities on SmartBOOST, they could be interfering with the tests
  6. We haven't specifically tested it but we're not aware of any incompatibilities. There shouldn't be any issues using the two together.
  7. Exactly as above, if you haven't allowed it then we would have done and will have done so because it's required for online play to prevent people blocking it and being unable to play
  8. I've sent you all .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset
  9. I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset
  10. Exactly as above, best to change it manually for the moment while we work to improve it.
  11. As above, would suggest changing manually for the moment while we work to improve the reliability.
  12. You should see a circle with a controller in it, that will be the host of your game so you'll be able to check it's where you wanted it
  13. There could be many servers clustered in the same location, we don't have an exact number as they could turn on/off ones at different times of day etc. Why is it pointless unless you can import/export?
  14. We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. Otherwise adjust them manually for the moment. I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset
  15. Great to hear that, thanks for the update!
  16. It is working, just showing inactive, we'll fix that
  17. Go to chrome://settings/system in the web browser and make sure Hardware acceleration is enabled, does that fix the issue?
  18. Do you have a spare adapter you can try with at all?
  19. Okay I'll pass it onto the team to see if they can improve throughput at all
  20. That'd be the case even with the simple mode, if the server wildly fluctuates it wouldn't be able to prevent it but if you know that happens then that's when setting it higher to compensate will help
  21. It's a VPN service which would allow you to access the router interface/home network when you're away from home
  22. I'll get the team to try testing those games. That's a good idea, I'll add that to the list!
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