Netduma Fraser

He left before I could get an answer but I suspect he hasn't been able to do it yet, he'll get back to me on Monday

It's a test from the device and its connection method at that time so it makes sense the result would be worse. I'd stick with the settings you made when wired in as it would be better for the whole network

Expert relates to the Ping Optimizer test specifically. You'd have to re-enable SmartBOOST to adjust the Congestion Control sliders, if you're wanting full speeds then they should be at 100% but it won't combat bufferbloat set like that.

That's really strange, what phones are they exactly? Good results, well done!

If you go to the above then click system logs then at the bottom click download

What do you mean exactly? I didn't mention any features that aren't currently implemented

Try connecting it to the guest WiFi then use you phone on the normal WiFi and see if that works. Pretty sure it's the issue we know about

The connection should re-establish itself after disabling, if not then reboot and you should be good.

How is the stabilizing of the ping being weird? Geo-Latency is just a different method of filtering. Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

It's not a DHL specific issue, couriers will do that all the time, I've had it quite a few times myself, just the nature of the beast sometimes. We've used DHL for 10 years now and they've been super reliable, very little issues with incorrect deliveries or lost/broken packages etc.

I can't provide access to something we don't have, it will come. What is the issue you're seeing exactly?

Have you completed the Setup Wizard now? If so, reboot your modem, wait 2 minutes, then reboot the R3, wait 4 minutes then check

Restricting bandwidth per device wouldn't necessarily resolve bufferbloat, Congestion Control on the whole will do that. You can currently reserve bandwidth for devices but I don't know if there will be a limiter coming.

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better.

Exactly as above, use it manually for the moment

We're waiting for a build from NG at the moment and looking into the app issue

Doesn't really work as a collaboration, they have enterprise services that would allow us to do that, it's just very expensive

We're still working on fixes so it'll keep being improved, probably some improvements to it in the next one

Authentication of the WiFi credentials or interface credentials? Default username/password is admin & password if you changed it during the setup you may need to then login again with those new credentials

No same subnet, so it would work but if you require the AP anyway then better to keep it like that, I am pretty sure it is the issue we're aware of. Connect the TV to 2.4 or 5GHz and phone to the other and it should work

It's for the reasons above

Thanks, I'm just checking in with Alex now

Okay so please try this, you can use this method if you want to so you don't need to enable the AP but it's more so that I can confirm the issue is the same one we're looking into. If you enable guest WiFi and put the speakers on that and then have your phone on the main WiFi can you control them then?

Can you provide more information about why you're unable to complete the wizard through the app?

We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced.