-
Posts
83990 -
Joined
-
Days Won
1732
Everything posted by Netduma Fraser
-
Keep needing to reboot because this screen comes up
Netduma Fraser replied to gpadragon's topic in Netduma R3 Support
What do you mean it stalls trying to load exactly? - The screen from your first post? What web browser/device are you using to access? -
Firmware 4.0.23 does not work the steady ping graphics
Netduma Fraser replied to euphidra's topic in Netduma R3 Support
As there has been a few versions I would suggest doing a factory reset as it'll likely work much better. Simple is 8-10 yes, expert yes it should be slightly higher than the ping you receive normally -
NetdumaR2 nach reboot immer auf reset
Netduma Fraser replied to VeniVidiVici's topic in Netduma R2 Support
Die ,280 Version? Starten Sie neu, indem Sie den mobilen Webbrowser verwenden? Passiert dasselbe, wenn Sie es von einem PC aus machen? -
need help EA FC 24 ping improuve with R3
Netduma Fraser replied to Authentik06's topic in Netduma R3 Support
Can you do the same PingPlotter direct from the modem as well please? -
Don't apologize, this is exactly the kind of the thing the devs need to see to be able to improve upon it. We will do!
-
Does anybody know when the new firmware is suppose to drop?
Netduma Fraser replied to Zepplike's topic in Netduma R3 Support
That's brilliant to hear, thanks for the update! Sent Yes you can do that, one of the things we're proud of with DumaOS 4 is that it's fully workable with the app - no missing features! -
Sorry for the delay, I will respond to you in your topic
-
Fondamentalement, mais avec OpenVPN à la place et en obtenant les fichiers de configuration OpenVPN de PureVPN et en les utilisant. https://support.netduma.com/en/support/solutions/articles/16000127793-how-do-i-use-wireguard-config-files-with-hybrid-vpn-
-
Some issues I encountered with firmware .23
Netduma Fraser replied to TG3NOC1D3's topic in Netduma R3 Support
The team are returning now, not everyone has arrived back but the work has begun, they're reviewing all the reports I've left them over the holidays (lovely presents for them haha!) so they'll be attempting to reproduce issues and identify the causes to make fixes. I suspect you'll see some firmware next week with issues being addressed. Upload is a funny one as a lot of people will never saturate their upload, so it staying at 100% may be legit, what is your upload speed? For denying, are you waiting a few minutes after denying before searching for a game again? If you are, is it definitely the same server? - Does it have the same ID? There are many servers clustered in the same location so it's possible its another server in that area you're connecting to. -
Not seeing a big difference in Wifi strength
Netduma Fraser replied to VeeDot's topic in Netduma R3 Support
Thanks for the extra information, in terms of the extra features I have requested them, I don't know as to when they might be implemented. The team will want to fix any issues first I suspect before adding in new options. There have been a few people that have provided extensive testing feedback on the WiFi and the team is reviewing them currently to work on improving it - it will be one of their priorities. WiFi is a tricky one, we've done lots of testing on it but nothing can beat it being actually used by customers in different countries, homes, setups etc, it's why it's a hard one to nail down but I'm confident that with the team we have and DumaOS 4 that we'll get it resolved. You can see those details at netduma.com/terms -
Thank you very much for the detailed testing and explanations, this is exactly the kind of thing we're looking for regarding this issue, I will pass this onto the team. The team are aware some people are experiencing less than ideal WiFi performance so it's something they're keen to resolve.
-
To provide more information on how the router determines the strength it does the following: -65+ = Max -67+ = High -70+ = Mid -80+ = Low Does that correspond with what you've been seeing if you check the db values using an analyzer?
-
We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team will work on when they're back from the holidays. Those features can still work, it just may not be every time. I'll send you the .23 firmware via PM, once upgraded do a factory reset and then see whether those other points have improved please.
-
Sent both via PM
-
Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. In terms of the difference in ping, the in game ping includes processing delay, all games have it but not all choose to include it in their ping calculation. It's not something we can calculate. If the in game ping is up to 30ms higher roughly then the game should play well, anything higher than that could indicate the server is under heavy load and it's best to try to force a different server.
-
R3 > Oribi (AP mode) > Device Manager
Netduma Fraser replied to mindlash's topic in Netduma R3 Support
As it's being used in AP mode you should actually see all the devices connected to the Orbi actually shown individually on the R3 so you can manage them - is this not the case? -
Internet Speed halfed... 1000mbps to 500mbps
Netduma Fraser replied to 1_EYE_WIDGEYWOO's topic in Netduma R3 Support
It's basically the same as modem mode except you keep the normal routing functions of the hub. It passes all traffic straight through to the DMZd device. Yes absolutely continue to use the R3 for everything - you can turn off the hub WiFi also. The R3 has its own firewall so it's safe to do so. -
New firmware still on 4.0.21 geo filter issue
Netduma Fraser replied to Harrypall23's topic in Netduma R3 Support
I've sent the firmware via PM, it does have Geo-Filter improvements so may help here. Would recommend once the upgrade is complete to do a factory reset. -
Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.
-
NetdumaR2 nach reboot immer auf reset
Netduma Fraser replied to VeniVidiVici's topic in Netduma R2 Support
Welche Firmware-Version verwenden Sie derzeit? -
What do you want supported in DumaOS?
Netduma Fraser replied to Netduma Liam's topic in Community Discussion
It's coming -
Pour le moment, vous devrez utiliser la configuration avancée en récupérant le fichier de configuration à partir de "pure" et en l'utilisant là-bas.