Netduma Fraser

You needed to remove the device from the Geo-Filter first, do that then you can add it as a PC. I think the history aspect needs a bit of work - as long as you're seeing gaming prioritized you're good. Reboot via the button on the back and see if it stays then. Are you accessing using HTTPS?

Not recognized in what way, showing offline? Do you still see icons on the map?

Technically that should be VoIP, do you see it showing up for that?

Actually some people are reporting the opposite way round that it plays better as a PC, e.g Changing a console to be a PC so I think there is something for the team to look at there. If it works for you that's great!

That sounds like power potentially, if you look at what I mentioned above for this does that help?

No, Device Manager is just under reporting the strength of the WiFi, the WiFi is strong given the db values you're getting

Quite possibly it would be, I have sent it via a PM, I'd suggest a factory reset once complete. Steady Ping won't necessarily work for every game due to some limits on the games themselves I believe but it should work some of the time from what we've seen.

What firmware version are you on currently?

Yes you can do that though QoS may not work as optimally currently

Sent

Sent to you both

Great to hear that. Not yet, there will be a big meeting on Monday about bugs to organize what should be a priority, I suspect that's linked to a few issues so will be looked at quickly

Sent via PM

I don't think the team will have tested private games, I can certainly pass that on to see if we can get that working

Glad to hear some issues were resolved, attempts at games outside the radius is normal, as long as they get blocked. If you reboot the game it should work if you had to change it while you were on the game initially

I've sent you firmware via PM, upgrade from Settings > Troubleshooting, once it's complete do a factory reset, then see if it is better please. You can factory reset from Settings > Troubleshooting

Refreshing the browser or rebooting the router should bring back SmartBOOST. Are you referring to Steady Ping? Try this, remove the console from the Geo-Filter and in the Device Manager change it to a PC then re-add it to the Geo-Filter, does it work better then?

The default credentials are admin / password does that work?

Just responded to you via email

When that happens again could you try accessing using this link specifically and see if it works please? http://192.168.77.1/dumaweb/

Thanks for the report about steady ping, I'll pass it on, definitely some issues it appears with enabling/disabling, adding when it shouldn't so we'll get that sorted. The higher in game ping includes processing delay, all games have it but not all choose to include it in their ping calculation. It's not something we can calculate. If the in game ping is up to 30ms higher roughly then the game should play well, anything higher than that could indicate the server is under heavy load and it's best to try to force a different server.

Non sono sicuro di seguire, quando usi VLAN vedi sempre un ping del gioco e quando usi DHCP non vedi mai un ping?

Okay thank you for letting us know, there is some definite weirdness happening so the team will get it sorted!

I've sent you a PM with the firmware, you can install that from Settings > Troubleshooting, once fully complete do a factory reset just to clear out any remnants from the previous versions that could cause issues. If it still isn't work try the above please.

It could also be due to IPv6 potentially, if you disable that in LAN/WAN do you see it again?